Justin Rogers
Wilmington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Server/Bartender
Little Drum Landing
Wilmington, NC
08.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on menu offerings, service protocols, and POS systems.
- Managed multiple tables simultaneously while maintaining high service standards.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Elijah’s Oyster Bar
Wilmington, NC
2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to fulfill special dietary requests accurately.
- Trained new servers on menu knowledge and service protocols effectively.
Server
PF Changs Restaurant
10.2018 - 2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server/Bartender
Carolina Ale House- LM Hospitality
Raleigh, NC
04.2015 - 08.2018
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected orders and relayed them to bartenders quickly and accurately.
- Checked guests' identification before serving alcoholic beverages.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Mellow Mushroom Pizza Bakers
New Orleans, LA
2012 - 2015
- Crafted innovative cocktail recipes, enhancing customer satisfaction and drink variety.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on service standards and drink preparation techniques.
- Developed strong customer relationships through attentive service and personalized recommendations.
Education
High School Diploma - Business
Pinecrest High School
Southern Pines, NC05.2009
Skills
- Food safety standards
- Order accuracy
- High-capacity dining
- Food service practices
- Digital payments
- Product testing
- Revenue growth
- Dining area setup
- Beverage pairing strategies
- enhanced sales strategies
- Food service
- Liquidity management
- Post-operative assistance
- Culinary skills
- Beverage management
- Hospitality customer service
- Critical thinking abilities
Timeline
Server/Bartender
Little Drum Landing
08.2024 - Current
Server
PF Changs Restaurant
10.2018 - 2024
Server/Bartender
Carolina Ale House- LM Hospitality
04.2015 - 08.2018
High School Diploma - Business
Pinecrest High School
Server
Elijah’s Oyster Bar
2024 - Current
Bartender
Mellow Mushroom Pizza Bakers
2012 - 2015