Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

An'Quaidria Benning

Dayton,OH
An'Quaidria Benning

Summary

Results-driven professional with a strong passion for showcasing skills, fostering growth, and bringing enthusiasm to the workplace. Committed to ensuring exceptional customer and guest experiences, as well as fostering a collaborative and high-performing team environment. Demonstrated management experience combined with extensive customer service skills for effective problem-solving and delivering outstanding service. Thrives on continuous learning and takes pride in setting up teams for success. Open to providing explanations for any employment gaps, emphasizing transparency and accountability.

Overview

5
years of professional experience

Work History

The Vitamin Shoppe

Store Manager
08.2023 - Current

Job overview

  • Implements effective strategies to drive sales growth and achieve revenue targets on a consistent basis
  • Collaborates with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
  • Leads and delegates regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
  • Active in community events, grassroots/marketing, awareness campaigns, and building public relationships along with promoting health and wellness

Kettering Medical Center

Patient Registration Representative
10.2022 - 04.2023

Job overview

  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Drury Inn and Suites

Front Desk Agent
10.2021 - 10.2022

Job overview


  • Assisted with training new front desk agents with rGuest and front desk suites
  • Traveled to multiple hotel properties to assist with hotel front desk duties/task force
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Residence Inn/Springhill Suites

Front Desk Agent
07.2019 - 03.2020

Job overview

  • Greeted customers upon arrival, checked them in and out, and answered inquiries
  • Assisted with training new front desk agents with Fosse/PMS and other front desk suites
  • Ensured guests had a positive experience by providing excellent customer service
  • Handled cash and credit card transactions accurately and efficiently
  • Worked with Fosse/PMS system

Education

Meadowdale High School
Dayton, OH

May Meadowdale High School
05.2014

University Overview

  • Honors Classes

Kettering College
Kettering, OH

Certification in Community Health Worker
04.2024

University Overview

I am a certified Community Health Worker in the State of Ohio.

Skills

  • Multitasking
  • Customer Service
  • Problem Solving
  • Phone Etiquette
  • Computer
  • Typing
  • Administrative
  • CPR certified

Interests

Flexible Work Environment

Benefits

Full Time

Customer Service

Community Engagement

Travel

Event coordination

Health & Wellness

Timeline

Store Manager
The Vitamin Shoppe
08.2023 - Current
Patient Registration Representative
Kettering Medical Center
10.2022 - 04.2023
Front Desk Agent
Drury Inn and Suites
10.2021 - 10.2022
Front Desk Agent
Residence Inn/Springhill Suites
07.2019 - 03.2020
Meadowdale High School
May Meadowdale High School
Kettering College
Certification in Community Health Worker
An'Quaidria Benning