Marcus M. Rhoden
Macon
Summary
To obtain a position that will allow me to display initiative, provide customers with quality customer service, an opportunity for advancement and utilization of my professional business and management skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General Corporation
Macon, MS
10.2023 - 07.2025
- Led team to achieve sales targets through effective employee training and motivation.
- Implemented inventory management systems enhancing stock accuracy and reducing discrepancies.
- Streamlined store operations improving customer service response times and satisfaction rates.
- Developed strategic promotional campaigns increasing foot traffic and overall sales performance.
Sales Associate
Walmart Inc.
Louisville, MS
06.2019 - 10.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to execute promotional events, boosting store visibility and customer engagement.
Assistant Store Manager
Walmart Inc.
Pearl, MS
11.2014 - 06.2019
- Managed daily store operations, ensuring efficient workflow and optimal team performance.
- Trained and mentored new staff, fostering a collaborative work environment and enhancing service quality.
- Analyzed sales trends to develop effective merchandising strategies that increased customer engagement.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy in stock levels.
Co-Manager
Walmart Inc.
Madison, MS
11.2007 - 11.2014
- Managed a group of assistant managers, P (Profit) and L (Loss) statement, scheduling.
- Insured business plans and notes from manager and home office were executed.
- Helped manage total store inventory.
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
Assistant Manager
Walmart Inc.
Flowood
06.1999 - 11.2007
- Managed inventory and various areas of the store, maintained budgets.
- Scheduled employees, provided customer assistance.
- Helped to solve employee and customer issues.
Support Manager
Walmart Inc.
Starkville, MS
10.1995 - 02.1999
- Assisted the assistant manager in their duties.
- Bank deposits
- Help execute plans and notes given.
- Ensured store was properly straightened at end of shift.
Education
Years of College Hours - Accounting
Mississippi State University
Starkville, MS01.1998
Skills
- Computer Proficient
- Payroll
- Problem Solving
- Budgeting
- Multitasking
- Customer Service
- Inventory Control
- Time Management
- Positive Attitude
- Multitasking and organization
- Store operations
Certification
- Serve safe food safe certified, [
- Certified forklift operator
- Certified scissor lift operator
Timeline
Store Manager
Dollar General Corporation
10.2023 - 07.2025
Sales Associate
Walmart Inc.
06.2019 - 10.2023
Assistant Store Manager
Walmart Inc.
11.2014 - 06.2019
Co-Manager
Walmart Inc.
11.2007 - 11.2014
Assistant Manager
Walmart Inc.
06.1999 - 11.2007
Support Manager
Walmart Inc.
10.1995 - 02.1999
Years of College Hours - Accounting
Mississippi State University