Efficient and results-driven healthcare professional with over nine years in clinical and administrative settings. Proven ability to support high-volume patient care environments, maintain 98-100% compliance in healthcare protocols, and enhance care delivery through efficient processes. Adept in patient interaction, EHR management, and multidisciplinary collaboration. Consistently recognized for contributing to improvements in workflow efficiency, safety, and patient satisfaction.
Consistently recognized for excellent customer service and compassion while performing duties from service members, staff, and leadership (Defense Health Agency performance appraisal, FY 2024)