Anqunette Randolph

• Operated two-way devices to summon emergency assistance or communicate with staff
• Checked surveillance cameras to identify disruptions or unlawful acts
• Escorted individuals to specified locations to provide guidance and personal protection
• Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
• Enforced regulations and directives for site pertaining to personnel, visitors and premises
• Wrote comprehensive incident reports and conducted thorough investigations.

• Protect, patrol and secure company assets and spaces
• Conduct routine foot patrols
• Interact with passengers, visitors, staff, and public
• Sound alarm or place necessary calls in case of emergency
• Control and supervise entrance of individuals and vehicles
• Evaluate problems related to property security and take appropriate actions
• Investigate and handle disturbances
• Complete daily activity reports and other mandated reports.

● Assisted customers at the indoor counter and driver through stations, worked cashiers, checked orders, and relayed orders to cooks. Worked kitchen areas to prepare meals, stock ingredients, and package materials.
● Conducted accurate sales transactions in-store and on drive-thru shifts in an efficient and timely manner.

● Greeted customers and answered their questions about menu items, specialty items, promotions, and combinations.
● Cooked full line of menu items and specialty items, ensuring health and safety standards were met and reporting potential hazards or violations to the crew chief.
● Cleaned assigned work areas, dining tables, and serving counters meeting establish quality standards.
● Replenished and stocked service stations, cabinets, and tables, and followed safety protocols to ensure an enjoyable dining experience.

As A Manager
● Accomplish department objectives by managing staff; planning and evaluating department activities.
● Maintains staff by recruiting, selecting, orienting, and training employees.
● Ensures a safe, secure, and legal work environment.
● Develops personal growth opportunities.
● Accomplishes staff results by communicating job expectations;
planning, monitoring, and appraising job results.
● Coaches, counsels, and disciplines employees.
● Develops, coordinates, and enforces systems, policies,
procedures, and productivity standards.
● Establishes strategic goals by gathering pertinent business,
financial, service, and operations information.
● Defines objectives, identifies and evaluates trends and options,
chooses a course of action, and evaluates outcomes.
● Accomplishes financial objectives by forecasting requirements,
preparing an annual budget, scheduling expenditures,
analyzing variances, and initiating corrective actions.
● Maintains quality service by enforcing quality and customer
service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
● Contributes to team effort by accomplishing related results as needed