Hi, I’m
Anqunette Tobler
Jacksonville,FL
Summary
Motivated and career-oriented individual with a strong desire to contribute to organizational goals. Committed to utilizing experience and capabilities while continuously acquiring new skills. Proficient in time management, leadership, and problem-solving, with a proven track record in customer service. Recent emphasis on performance evaluation, quality assurance, and workforce management. Dedicated to driving success through strategic decision-making and fostering collaborative relationships within a dynamic work environment.
Overview
13
years of professional experience
1
Certification
Work History
Mcdonalds, RHC Management
Restaurant Shift Manager
10.2022 - Current
JAX INTERNATIONAL AIRPORT
Paradise Brand and Retail Associate Seasonal
01.2022 - 09.2024
Job overview
- Conducted regular audits to verify stock accuracy.
- Instructed and guided individuals.
- Adapted quickly and efficiently to shifting priorities.
- Performed tasks with exceptional dedication and efficiency.
- Contributed to team goals consistently.
- Ensured shelves were consistently refilled and organized.
- Monitored inventory levels to ensure timely restocking and prevent product shortages.
- Displayed consistent positivity to enhance team morale and collaboration.
- Ensured high levels of customer satisfaction.
BOA
Customer Service Representative
11.2014 - 01.2022
Job overview
- Quickly adjusted to new situations and tasks.
- Mastered interpersonal communication skills.
- Achieved timely task completion through methodical planning.
- Mastered in-depth knowledge of product features.
- Developed strategies to address and mitigate critical issues.
- Exercised tolerance when faced with difficult tasks.
- Showcased ability to understand and interpret spoken details.
- Exemplified commitment to excellence in all tasks.
- Performed company administrative duties clerical: Analyzed customer entries in company database for inaccuracies, responded to customer emails, developed call scripts for phone and email correspondence.
- Verified details with policyholders and requested additional information.
- Walked customers through the claim process, and answered any general questions.
- Managed asset recoveries for claims, including salvage and subrogation.
- Checked documentation for appropriate coding, catching errors and making revisions.
UF HEALTH EVS
Heavy Cleaning Duties
11.2011 - 11.2014
Job overview
- Executes thorough maintenance and sanitation duties diligently.
- Executed dusting duties ensuring cleanliness of all areas.
- Performed regular restroom cleaning.
- Streamlined waste collection procedures, promoting a clutter-free environment.
- Restocked tools and equipment to ensure operational readiness.
- Developed and delivered targeted training programs to enhance workforce skills.
- Led and managed team operations.
- Managed inventory to ensure timely restocking of necessary items.
- Managed stock levels and recorded inventory data accurately.
- Fostered positive relationships with colleagues and clients.
Education
Forest Senior High
High School
05.2011
Skills
- Attention to detail
- Understand how to handle cleaning
- Products safety
- Chemical expert
- Patience
- Customer service
- Physical fitness and endurance
- Organize my time & Work load
- A desire to help others
Certification
Safe serv
Timeline
Restaurant Shift Manager
Mcdonalds, RHC Management
10.2022 - Current
Paradise Brand and Retail Associate Seasonal
JAX INTERNATIONAL AIRPORT
01.2022 - 09.2024
Customer Service Representative
BOA
11.2014 - 01.2022
Heavy Cleaning Duties
UF HEALTH EVS
11.2011 - 11.2014
Forest Senior High
High School
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