Anri Madrid

• Cleaned, stocked, and maintained all areas of store as well as kept food preparation area, equipment, and utensils clean and sanitary.
• Addressed guest needs/concerns while providing excellent customer service.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Worked well with management and peers as well as trained new team members on procedures, recipes, customer service, etc.
• Designed specialty cakes for weddings, birthdays, graduations, etc., according to customer requests
• Prepared frostings and other toppings for cakes with use of various icing and piping techniques

*Can provide reference photos for use of different piping techniques and cake decorating experience.

• Small family run business
• Helped with social media management
• Organized menus and helped with cooking/serving preparation