Anshika Malik
Seattle
Overview
16
16
years of professional experience
Work History
Sr. Technical Product Manager, Prime Payments & Fraud
Amazon
10.2022 - Current
- Leading development and implementation of data-driven payment success and fraud detection service, leveraging machine learning models to deliver secure and innovative payment experiences and drive $200M annual savings
- Architecting 3-year product roadmap, prioritizing features to enhance checkout conversion and streamline transaction security, aligning with evolving business objectives and data-driven user insights, and maximizing the return on investment
- Developing a scalable risk assessment framework using transaction analysis to identify high-risk behaviors and deploying targeted screening for ~200M global customers to mitigate payment, reputational, and policy abuse risks
- Championing customer-centric strategies to optimize payment experiences, leading cross-functional teams to map customer journeys and designing friction-free solutions to increase customer retention by 15%
- Lead the product lifecycle management of subscription pricing for worldwide Amazon Prime, generating $1B incremental revenue
- Lead cross-functional execution of pricing strategies including technical implementation, developing compelling marketing creatives, securing promotional partnerships, and delivering robust customer experience
- Developed financial models optimizing competitive advantage, profitability and customer’s price sensitivity, in collaboration with Finance and data science partners
- Reduced customer churn by 10% through targeted promotional offers and personalized content recommendations
- Developed a suite of scalable API-driven enterprise products to improve launch to market time by 85% and unlocked $0.5B in potential revenue growth by streamlining workflows and enhancing data accessibility
- Drove 2-year product roadmap for API-based workflow products, prioritizing features that enabled automated data collections and reduced technical redundancy by 90%
- Collaborated with engineering, quality assurance, & user-experience managers to deliver centralized interface for critical functionalities
Sr. Technical Product Manager, Amazon Grocery
Amazon
05.2021 - 08.2022
- Led the development of scalable tech and data solutions for inventory placement planning of the $4.5B global Grocery business to optimize inventory allocation and minimize labor costs without compromising customer experience
- Launched a new warehouse inventory management system, to reduce variable labor costs by $20million annually and improve in-stock rates by 200bps
- Managed team of 6+
- Developed sustainable data & reporting infrastructure that empowered >50K users world-wide with real-time product insights and self-service capabilities through one-stop reports on 25+ KPIs to track actuals vs goals
- Developed sustainable data infrastructure that could support ~10K queries per day
- Built tools and provided training to allow downstream users to self-serve
Group Product Manager, Credit Risk & Pricing Platforms
CAPITAL ONE BANK
03.2018 - 04.2021
- Company Overview: Finance Group of Companies
- Launched digital transformation of pricing platform of 100+ billion commercial bank portfolios by developing a web-based cloud solution to achieve scalability and improved operational efficiency by 80%
- Spearheaded the development & execution of 5-year product vision of the critical platform, expedited the timeline by 18+ months
- This included crafting of product plans, developing data warehouse, tracking OKRs, collaborating cross-functionally to deliver exceptional user experience and infrastructure and driving platform adoption to 100% across the organization
- Developed a robust business-intelligence reporting portal by streamlining data analysis across multiple platforms and leveraging Tableau, GITHUB and Quicksights to increase transparency and delivered 50%-time efficiency during sales negotiations
- Managed a team of 10+ product managers, program managers, scientists, data & BI analysts
- Finance Group of Companies
Sr. Analytics Manager, Commercial Portfolio
CAPITAL ONE BANK
01.2015 - 03.2018
- Company Overview: Finance Group of Companies
- Spearheaded strategic growth of $100 billion commercial banking portfolio by integrating domestic & global macroeconomic and market trends; proactively identified emerging risk factors; and collaborated with leadership across lending, risk and finance to implement mitigation actions and optimized the lending strategy
- Led the mitigation of $6 billion loss during the 2015 oil & gas price slump by developing a risk strategy factoring contagion effect across commercial, retail and card business
- Served as Chief of Staff for Portfolio Analytics department and championed diversity & inclusion
- Led a team of 5+ analysts and data engineers and mentored and trained several junior associates and interns
- Finance Group of Companies
Manager, Commercial Risk
CAPITAL ONE BANK
01.2012 - 12.2014
- Company Overview: Finance Group of Companies
- Modelled Allowance for Loans and Leases (ALLL), on commercial portfolio of $50B, analyzing key loss drivers, business and economic trends
- Effectively increased transparency and improved executive decision making
- Finance Group of Companies
Sr. Analyst, Small Business Deposit Strategy
CAPITAL ONE BANK
08.2010 - 12.2011
- Company Overview: Finance Group of Companies
- Established real-time product reporting for small business deposit products providing crucial trend and impact analysis
- Finance Group of Companies
Financial Analyst, Corporate Finance
GALLUP, INC.
01.2009 - 07.2010
- Forecasted annual budget exceeding $50M, in collaboration with CFO and cross-functional department heads, consistently improving financial tracking accuracy
Education
Master of Science - Economics with Finance Concentration
University of Nebraska at Omaha
Bachelor of Arts - Economics (Honors)
Shri Ram College of Commerce at University of Delhi
Post Graduate Certificate - Data Science & Business Analytics
McCombs School of Business, Texas
01.2021
Certificate in Product Management -
The Product School
01.2020
Chartered Financial Analyst -
01.2015
Skills
- Product Management
- Pricing & Monetization
- Data & Analytics
- Program Management
- Digital Transformation
- Go-to-Market Strategy
- Financial & Risk Analysis
- Business Intelligence
- Leadership
- People Management
- SQL
- SAS
- Python
- Tableau
- Quicksights
- JIRA
- ASANA
- FIGMA
Websites
Timeline
Sr. Technical Product Manager, Prime Payments & Fraud
Amazon
10.2022 - Current
Sr. Technical Product Manager, Amazon Grocery
Amazon
05.2021 - 08.2022
Group Product Manager, Credit Risk & Pricing Platforms
CAPITAL ONE BANK
03.2018 - 04.2021
Sr. Analytics Manager, Commercial Portfolio
CAPITAL ONE BANK
01.2015 - 03.2018
Manager, Commercial Risk
CAPITAL ONE BANK
01.2012 - 12.2014
Sr. Analyst, Small Business Deposit Strategy
CAPITAL ONE BANK
08.2010 - 12.2011
Financial Analyst, Corporate Finance
GALLUP, INC.
01.2009 - 07.2010
Bachelor of Arts - Economics (Honors)
Shri Ram College of Commerce at University of Delhi
Post Graduate Certificate - Data Science & Business Analytics
McCombs School of Business, Texas
Certificate in Product Management -
The Product School
Chartered Financial Analyst -
Master of Science - Economics with Finance Concentration
University of Nebraska at Omaha
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