Ansley LeCoultre
Knoxville,TN
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying customer and employee needs to develop and deliver creative solutions. Energetic, hard-working leader with several years of leadership experience.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-fil-A
Cumming, GA
01.2022 - Current
- Reviewed completed work to verify consistency, quality and conformance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified needs of customers promptly and efficiently.
- Mentored and trained newly hired employees.
- Delegated tasks in order to preform as efficiently and effectively as possible.
- Handled catering, communicated back and fourth with back of house employees and ensured customer satisfaction.
- Implemented strategies to take advantage of new opportunities.
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Camp Crew Member
Camp Glisson
Dahlonega, GA
06.2023 - 07.2023
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Upheld high standards of productivity and quality in operations.
- Followed all safety guidelines while operating equipment such as ziplines, rock climbing equipment, and other outdoor activities.
- Adhered strictly to emergency action plans.
- Filled out incident and accident reports and submitted to supervisor.
- Responded quickly to medical emergencies in the pool area.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Planned and completed group projects, working smoothly with others.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our job in keeping others safe.
Education
BBA - Business Management
The University of Tennessee - Knoxville
Knoxville, TN05-2027
High School Diploma -
Forsyth Central High School
Cumming, GA05-2023
Skills
- Leadership
- Coaching
- Client Service
- Mentoring
- Team Supervision
- Complaint Resolution
- People Management
- Work Planning and Prioritization
- Problem-Solving
- Team Motivation
- Complex Problem-Solving
- Teamwork and Collaboration
Timeline
Camp Crew Member
Camp Glisson
06.2023 - 07.2023
Team Leader
Chick-fil-A
01.2022 - Current
BBA - Business Management
The University of Tennessee - Knoxville
High School Diploma -
Forsyth Central High School