Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
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Ansley Nelson

Ansley Nelson

San Diego,CA

Summary

Outgoing, friendly, and motivated server + barista with excellent interpersonal communication strengths. Facilitates exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality.

Overview

6
6
years of professional experience

Work History

Barista and Brunch Server

Java Earth
03.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Event Coordinator

Aaron Carlson Events
05.2021 - Current
  • Planned and coordinated diverse events, focusing on attention to detail, creative design concepts, and exceeding client expectations
  • Managed client consultations, venue selection, vendor negotiations, and on-site event management for some of Nebraska's most prestigious events, such as the Debutante Ball and high-profile weddings
  • Ensured efficient operations for events ranging from intimate gatherings to large-scale fundraisers.
  • Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.

Front Desk Attendant

San Diego Yacht Club (Local Venue Events)
01.2024 - 05.2024
  • Provided high-quality guest service, ensuring smooth check-in/out processes and addressing guest inquiries
  • Maintained excellent communication with event staff and management to coordinate guest needs and resolve issues
  • Contributed to event success by maintaining detailed guest information and anticipating guest requirements.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.

Server Shift Leader

Stella Jeans
08.2020 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.

Server

Pop Pie
10.2020 - 05.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Server

Mahogany Prime Steakhouse
01.2018 - 08.2020
  • Maintained high levels of customer satisfaction through attentive service, menu knowledge, and communication skills
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Bachelor of Arts - Business Administration & Real Estate

University of San Diego
San Diego, CA
05.2024

Bachelor of Arts - Business Administration And Real Estate

John Cabot University
Rome, Italy
12.2022

Skills

  • Event planning and coordination
  • Guest relations
  • Friendly and outgoing
  • Team collaboration
  • Conflict resolution
  • Menu knowledge
  • Upselling techniques
  • Strong interpersonal and communication skills
  • Time management and attention to detail

Hobbies

Scuba-diving, tennis, power walking, hot-cycling, traveling, and dog-walking

Timeline

Barista and Brunch Server

Java Earth
03.2024 - Current

Front Desk Attendant

San Diego Yacht Club (Local Venue Events)
01.2024 - 05.2024

Event Coordinator

Aaron Carlson Events
05.2021 - Current

Server

Pop Pie
10.2020 - 05.2023

Server Shift Leader

Stella Jeans
08.2020 - 08.2023

Server

Mahogany Prime Steakhouse
01.2018 - 08.2020

Bachelor of Arts - Business Administration & Real Estate

University of San Diego

Bachelor of Arts - Business Administration And Real Estate

John Cabot University
Ansley Nelson