Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Quick Med Claims
Pittsburgh, Pennsylvania
02.2024 - Current
Auditing EMS claims to verify coding and billing accuracy.
Maintaining ongoing education of Medicare and Medicaid regulations and guidelines.
Assisting upper management with the implementation of compliance training tools and material.
Performing a variety of audits in order to ensure overall quality assurance.
Maintaining HIPAA compliance throughout all auditing and assigned projects.
Assisting upper management in updating SOPs and billing guidelines as needed to maintain adequate compliance.
Compliance Specialist
TNAA Healthcare - Simplifi Managed Services
Little Rock (Remote), AR
03.2022 - 01.2024
Organized and maintained confidential records for employee files, health records and protected information.
Tracked assignment completion to provide weekly metrics to compliance manager.
Reviewed and verified all compliance documents for incoming travel healthcare assignments.
Maintained worker files and monitored any expiring documents and/or credentials.
Assisted recruiters and client relationship team members with organizing work orders.
Processed and distributed multiple reports including onboarding requirements and expirations.
Corresponded across multiple departments including: clinical, client relationship, quality assurance, recruitment, etc.
Formed meaningful relationships with contracted agencies and offered support through the onboarding process as well as throughout the entire contract.
Assisted in special projects under direction of the compliance manager.
VA Medical Claims Specialist
BCBSSC
Columbia (Remote), SC
08.2020 - 03.2022
Inputted data into the system, maintaining accuracy of provider coding information and reported services.
Stayed current on HIPAA regulations, benefits claims processing, medical terminology and other procedures.
Examined claims, records and procedures to grant approval of coverage.
Checked documentation for appropriate coding, catching errors and making revisions.
Collaborated with fellow team members to manage large volume of claims.
Organized information by using spreadsheets, databases or word processing applications.
Cardiology Technician
McLeod Health
Florence, SC
12.2019 - 08.2020
Administered continuous and 12-lead electrocardiogram monitoring, pace maker checks, holter monitors, and assisted with nuclear and exercise cardiac stress testing.
Updated patients' records with readings taken from heart monitors or EKGs.
Prepared patients for procedures by explaining process and obtaining consent from patient.
Maintained medical supplies and equipment needed to provide patient care.
Reviewed patient information to determine normal and abnormal heart patterns.
Monitored patients' blood pressure and heart rates before, during and after procedures.
Assisted in training technicians, medical students or other staff members.
Performed equipment diagnostics, troubleshooting and evaluations.
Rehab Therapy Technician
Encompass Health
Florence, SC
11.2017 - 11.2019
Monitored and assisted occupational, physical, and speech therapists during treatments.
Assisted therapists in carrying out and improving treatment programs to provide optimal patient services.
Assisted specialists with administering situational or diagnostic tests to measure client's abilities.
Interacted with patients, family members and physicians to coordinate patient care.
Transferred and transported patients from one area to another area.
Answered phones, copied documents and updated schedule boards.
Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
Prepared therapy areas for use and sanitized equipment and items after patient appointments.
Managed intradepartmental infection control and equipment security.
Staff
Groucho's Deli
Florence, SC
03.2016 - 11.2019
Relayed orders to service bar and kitchen via point-of-sale register system.
Served food and beverages to patrons and confirmed complete orders.
Presented menus and answered questions regarding items.
Stocked service areas with supplies during slow periods.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Presented food and beverages to guests at tables.
Operated cash register or POS system to receive payment by cash, check and credit card.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Professional Studies
Charleston Southern University
Charleston, SC
High School Diploma -
The King’s Academy
Florence, SC
Certificate - Cardiology Technology
Professional Medical Training Center
Florence, SC
Skills
Compliance Reporting
Data Analysis
License Verification
Policy Enforcement
Interdepartmental Relationships
Document Review
Privacy and Confidentiality
Multitasking and Organization
HIPAA Compliance
Medical Software Applications
Verbal and Written Communication
Administrative Support
Computer Skills
Customer Service
Performance Evaluation
Records Management
Accomplishments
Promoted from Compliance Liaison to Compliance Specialist, in less than 12-months.
Consistently maintained high customer satisfaction ratings.