Summary
Overview
Work History
Education
Skills
Timeline
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Ansley Turner

Nashville,TN

Summary

Dynamic Restaurant Manager with extensive experience at White Lodging, excelling in guest service and team development. Proven ability to enhance operational efficiency and drive profitability through effective financial management and training. Skilled in Point of Sales systems and fostering a guest-first culture, ensuring exceptional dining experiences.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

White Lodging
Nashville, Tennessee
06.2025 - Current
  • Oversee all restaurant, lounge, and market operations, ensuring guest satisfaction and flawless quality in service and presentation.
  • Manage compliance with operational processes and procedures to maintain a high-performing environment.
  • Lead daily leadership tasks, including financial management, payroll, and scheduling, to drive profitability.
  • Foster a guest-first culture by mentoring and developing your team to deliver exceptional service.
  • Proactively solve problems and adapt to challenges in a fast-paced environment.
  • Collaborate with kitchen and service teams to create seamless dining experiences.

Front Desk Manager at Nashville Marriott at Vanderbilt

White Lodging
Nashville, TN
07.2024 - 06.2025
  • Provide leadership, and training to front desk agents and supervisors
  • Create proactive hiring plans and assist in hourly interviews
  • Provide the highest quality of service to guests and ensure associates do the same.
  • Perform scheduling, submit expenses, and approve payroll
  • Create action plans to help improve the department and work towards company goals

Front Desk Supervisor at Purdue Union Club Hotel, Autograph Collection

White Lodging
West Lafayette, IN
02.2022 - 06.2024
  • Provided the highest quality of service to guests, anticipating and exceeding their expectations
  • Checked guests in and out in a friendly and efficient manner
  • Assisted in maintaining the cleanliness of the lobby and entrance
  • Effectively responded to and resolve guest complaints
  • Provided training and development to front desk agents

Sandwich Maker

Jimmy Johns
West Lafayette, IN
01.2021 - 12.2021
  • Took orders, and entered them accurately into the POS system
  • Constructed sandwiches quickly and accurately
  • Cleaned and organized the restaurant

Crew Trainer

McDonald’s
Corydon, IN
04.2018 - 08.2021
  • Conducted training sessions on food preparation, hygiene, customer service, and other topics
  • Worked in the kitchen to prepare and construct orders
  • Took, bagged, and delivered orders to run the drive through efficiently
  • Made and served various specialty coffee drinks

Education

Bachelor of science -

Purdue University, School of hospitality and tourism management
West Lafayette, IN
12.2023

Skills

  • ServSafe Certification
  • Proficient in Microsoft Office
  • Guest service
  • Training
  • Point of Sales systems experience
  • Competent in Galaxy Lightspeed, and FSPMS property management systems
  • Introductory Level Sommelier Certification
  • Certification in hotel industry analytics

Timeline

Restaurant Manager

White Lodging
06.2025 - Current

Front Desk Manager at Nashville Marriott at Vanderbilt

White Lodging
07.2024 - 06.2025

Front Desk Supervisor at Purdue Union Club Hotel, Autograph Collection

White Lodging
02.2022 - 06.2024

Sandwich Maker

Jimmy Johns
01.2021 - 12.2021

Crew Trainer

McDonald’s
04.2018 - 08.2021

Bachelor of science -

Purdue University, School of hospitality and tourism management