Antaniasha Jenkins
Dallas,TX
Summary
Dynamic and results-oriented professional with a strong background in customer service and plant care from Home Depot. Proven ability to enhance customer satisfaction through expert plant selection and problem-solving skills. Recognized for maintaining organized displays and fostering positive relationships, contributing to increased sales and a welcoming environment.
Overview
2026
2026
years of professional experience
Work History
Garden Associate
Home Depot
Dallas, TX
- Assisted customers with plant selection, providing expert advice on care and suitability.
- Maintained garden center displays, ensuring products were organized and visually appealing.
- Operated power equipment for landscaping tasks, adhering to safety protocols.
- Educated customers on seasonal planting techniques and maintenance practices.
- Monitored plant health, identifying issues and recommending appropriate solutions.
- Collaborated with team members to restock inventory and manage product availability.
- Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
- Participated in training sessions to enhance product knowledge and gardening skills.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Boosted plant health by diagnosing issues and administering appropriate treatments.
Carhop Server
Sonic
Dallas, TX
07.2024 - Current
- Delivered exceptional customer service while taking orders and serving food to guests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in accurately processing transactions using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted to fast-paced environment, managing multiple orders efficiently.
- Engaged with customers to provide menu recommendations and answer inquiries.
- Supported team members during peak hours to ensure smooth operations.
- Followed safety and sanitation protocols, ensuring compliance with health standards.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Memorized orders and maintained Number% accuracy in high-traffic times.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
Counter Salesperson
Star Ac Supply
Forney, TX
08.2022 - 06.2024
- Assisted customers with product selection and provided technical support on equipment usage.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Managed merchandise displays to enhance product visibility and drive customer interest.
- Collaborated with team members to streamline order fulfillment processes, improving service delivery times.
- Responded to customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Maintained knowledge of industry trends and product specifications to better assist customers.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
- Welcomed customers and offered immediate assistance in line with business policies.
- Restocked, rotated and visually merchandised products for maximum sales.
- Answered telephone calls to offer information and promote business products.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Informed customers about important policies and conditions on sales.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Assistant Manager
Sonic
Dallas
03.2021 - 01.2023
- Assisted in managing daily operations and ensuring customer satisfaction through effective team coordination.
- Trained new staff on operational procedures and customer service standards to enhance team performance.
- Implemented inventory management practices to ensure adequate stock levels and minimize waste.
- Monitored employee performance, offering constructive feedback to improve efficiency and service quality.
- Supported marketing initiatives by promoting special offers and upselling menu items to boost sales.
- Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
- Collaborated with management to develop training materials that improved staff onboarding processes.
- Ensured compliance with health and safety regulations, fostering a safe environment for employees and customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Evolution Academy
Richardson, TXSkills
- Plant selection
- Garden maintenance
- Plant watering
- Garden bed preparation
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Problem-solving abilities
- Multitasking
- Adaptable and flexible
- Reliability
- Excellent communication
- Verbal and written communication
- Positive customer engagement
- Goal driven
- Relationship building
Timeline
Carhop Server
Sonic
07.2024 - Current
Counter Salesperson
Star Ac Supply
08.2022 - 06.2024
Assistant Manager
Sonic
03.2021 - 01.2023
Garden Associate
Home Depot
Evolution Academy