Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antaniasha Jenkins

Dallas,TX

Summary

Dynamic and results-oriented professional with a strong background in customer service and plant care from Home Depot. Proven ability to enhance customer satisfaction through expert plant selection and problem-solving skills. Recognized for maintaining organized displays and fostering positive relationships, contributing to increased sales and a welcoming environment.

Overview

2026
2026
years of professional experience

Work History

Garden Associate

Home Depot
Dallas, TX
  • Assisted customers with plant selection, providing expert advice on care and suitability.
  • Maintained garden center displays, ensuring products were organized and visually appealing.
  • Operated power equipment for landscaping tasks, adhering to safety protocols.
  • Educated customers on seasonal planting techniques and maintenance practices.
  • Monitored plant health, identifying issues and recommending appropriate solutions.
  • Collaborated with team members to restock inventory and manage product availability.
  • Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Participated in training sessions to enhance product knowledge and gardening skills.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
  • Boosted plant health by diagnosing issues and administering appropriate treatments.

Carhop Server

Sonic
Dallas, TX
07.2024 - Current
  • Delivered exceptional customer service while taking orders and serving food to guests.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in accurately processing transactions using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Adapted to fast-paced environment, managing multiple orders efficiently.
  • Engaged with customers to provide menu recommendations and answer inquiries.
  • Supported team members during peak hours to ensure smooth operations.
  • Followed safety and sanitation protocols, ensuring compliance with health standards.
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.

Counter Salesperson

Star Ac Supply
Forney, TX
08.2022 - 06.2024
  • Assisted customers with product selection and provided technical support on equipment usage.
  • Processed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
  • Managed merchandise displays to enhance product visibility and drive customer interest.
  • Collaborated with team members to streamline order fulfillment processes, improving service delivery times.
  • Responded to customer inquiries and resolved issues promptly to maintain high satisfaction levels.
  • Maintained knowledge of industry trends and product specifications to better assist customers.
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Answered telephone calls to offer information and promote business products.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Informed customers about important policies and conditions on sales.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Assistant Manager

Sonic
Dallas
03.2021 - 01.2023
  • Assisted in managing daily operations and ensuring customer satisfaction through effective team coordination.
  • Trained new staff on operational procedures and customer service standards to enhance team performance.
  • Implemented inventory management practices to ensure adequate stock levels and minimize waste.
  • Monitored employee performance, offering constructive feedback to improve efficiency and service quality.
  • Supported marketing initiatives by promoting special offers and upselling menu items to boost sales.
  • Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
  • Collaborated with management to develop training materials that improved staff onboarding processes.
  • Ensured compliance with health and safety regulations, fostering a safe environment for employees and customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Evolution Academy
Richardson, TX

Skills

  • Plant selection
  • Garden maintenance
  • Plant watering
  • Garden bed preparation
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Verbal and written communication
  • Positive customer engagement
  • Goal driven
  • Relationship building

Timeline

Carhop Server

Sonic
07.2024 - Current

Counter Salesperson

Star Ac Supply
08.2022 - 06.2024

Assistant Manager

Sonic
03.2021 - 01.2023

Garden Associate

Home Depot

Evolution Academy
Antaniasha Jenkins