Dynamic manager with a proven track record at First Cash Pawn, excelling in team leadership and customer service. Excellent decision making with the ability to multitask.
Overview
2026
2026
years of professional experience
Work History
Manager
First Cash Pawn
Colorado Springs, CO
2007 - Current
Led daily operations, ensuring compliance with company policies and regulatory standards.
Mentored and trained new employees on company policies and procedures. Enhancing team performance and knowledge retention. Hiring/termination
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service.
Monitored sales activities and identified opportunities for improvement.
Analyzed financial reports to identify trends, driving strategic decision-making for profitability.