Antara Hogan
Houston,TX
Summary
Highly motivated Assistant Manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving the leasing experience and elevating company profile with targeted markets. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Greystar Properties
08.2022 - Current
- Leased last community with 300 units from 0% to 50% occupancy in a 6 month period
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly
- Mentored and supported team members as a founding member of the RISE mentor program, providing training on specialized software, Standard Operating Procedures, and communication etiquette
- Oversaw the lease enforcement process, including application approvals, renewal leases, and resident communications, ensuring adherence to lease terms and guidelines
- Collaborated closely with the community manager, addressing and fulfilling their requests promptly and effectively to contribute to overall property success
- Spearheaded efficient fund collection efforts, ensuring timely rent and fee collection, posting, and financial deposit processes to consistently meet and exceed revenue targets
- Conducted regular property inspections to ensure safety, cleanliness, and aesthetic appeal, taking proactive measures to maintain high standards
Leasing Professional
Greystar Properties
10.2019 - 08.2022
- Leased One Hermann Place from 91% to 100% during COVID as sole leasing agent
- Opened The Westcott and leased from 0% to 60% occupancy before being promoted to Assistant Manager
- Maintained 100% shop score from 3 separate shops
- Assisted with office organization, maintained organized resident files, and stocked office supplies
Education
Associate of Arts - Associate of Arts
Houston Community College
Houston, TX05.2024
Skills
- Communication
- Customer Rapport
- Product and Service Knowledge
- Organization
- Telephone and Email Etiquette
- Ability to multitask with ease
- Planning
- Proficiency in Microsoft Office applications
- Relationship Building
- Interpersonal skills
- Team collaboration
- Attention to detail
References
Dulce Gavino, 415-949-9185, Willow Plaza
Vivian Huang, 832-742-7886, Art House Sawyer Yards
Timeline
Assistant Property Manager
Greystar Properties
08.2022 - Current
Leasing Professional
Greystar Properties
10.2019 - 08.2022
Associate of Arts - Associate of Arts
Houston Community College
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