Antasia Toney

• Maintained detailed patient records to ensure accurate documentation and continuity of care.
• Provided personal care to enhance comfort and hygiene for patients.
• Adhered to strict policies and protocols to uphold safety standards.
• Delivered emotional support to patients, fostering a compassionate environment.
• Prepared and served meals tailored to individual dietary needs.
• Assisted with mobility to promote independence and physical activity.
• Fostered companionship to enhance overall patient well-being.
• Managed medication schedules to ensure compliance and effectiveness.

• Assisted clients with daily living and personal care tasks to promote independence.

Administered medications and monitored health conditions for optimal client safety.

• Provided companionship and emotional support to improve overall well-being.
• Developed personalized care plans tailored to individual client preferences.
• Coordinated transportation for medical appointments and social engagement.
• Ensured a safe, clean environment through regular housekeeping duties.
• Documented client progress and communicated essential updates to family members.
• Collaborated with healthcare professionals to implement comprehensive care strategies.

• Delivered accurate, valid, and complete information using appropriate tools and methods.
• Resolved customer complaints by providing timely solutions and following up for satisfaction.
• Maintained adherence to communication procedures, guidelines, and policies.
• Conducted research to identify answers or solutions as necessary.
• Achieved personal and team sales targets while meeting call handling quotas.
• Documented customer interactions, processed accounts, and organized records efficiently.
• Reviewed and updated customer accounts as required.
• Assisted customers with product inquiries, offering knowledgeable recommendations.