Antevian Gates
Morrow,GA
Summary
Proven to excel in customer engagement and problem-solving, I significantly enhanced lumber sales at The Home Depot Inc through exceptional service and product expertise. My background also includes leading teams and improving operational efficiency across various roles, demonstrating leadership qualities and safety awareness.
Overview
6
6
years of professional experience
Work History
Lumber Sales Associate
The Home Depot Inc
02.2023 - 10.2024
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Moved bulk customer orders with safe operation of forklifts.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
Stock Associate
The Food Depot
08.2022 - 01.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Crew Member
Krystal's Restaurant
03.2021 - 07.2022
Sandwich Artist
Subway
03.2020 - 07.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Cart Pusher
Walmart
02.2019 - 07.2020
- Removed litter from parking lot, planters and cart storage areas.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Directed customers to appropriate areas in store to assist with locating products.
- Assisted customers in loading groceries into cars.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collaborated with other store employees to maintain a clean and safe shopping environment inside and outside the store.
- Gathered carts manually and with remote controlled cart pusher.
- Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
- Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
- Offered carts to patrons.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Reduced potential hazards by promptly collecting stray shopping carts from parking areas and surrounding streets.
Education
Certificate Of Technical Studies - Automotive Engineering
Atlanta Technical College
Atlanta, GA06.2022
GED - Automotive Engineering
Atlanta Technical College
Atlanta, GA05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Leadership Qualities
- Food Preparation
- Heavy Lifting
- Learning Agility
- Store Opening and Closing
- Crew Leadership
- Safety
- Resilience and persistence
- Hospitality service expertise
Timeline
Lumber Sales Associate
The Home Depot Inc
02.2023 - 10.2024
Stock Associate
The Food Depot
08.2022 - 01.2023
Crew Member
Krystal's Restaurant
03.2021 - 07.2022
Sandwich Artist
Subway
03.2020 - 07.2021
Cart Pusher
Walmart
02.2019 - 07.2020
Certificate Of Technical Studies - Automotive Engineering
Atlanta Technical College
GED - Automotive Engineering
Atlanta Technical College