Anthon Smith
Green Cove Springs
Summary
Detail-oriented Glass Technician known for exceptional customer service and strict adherence to safety protocols. Proven ability to inspect and resolve issues effectively. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Developed strong technical and problem-solving abilities in hands-on, fast-paced environment. Demonstrates proficiency in handling delicate materials and ensuring precision in tasks. Looking to transition into new field where these skills can contribute to achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Glass Technician, Amazon Delivery Associate,
Wallace Auto Glass, American Glass Professionals, Amazon
Jacksonville, Florida
09.2024 - Current
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Inspected vehicles for damage and identified appropriate solutions for repairs.
- Communicated effectively with customers to explain services provided.
- Communicated effectively with co-workers regarding progress on projects.
- Followed strict safety protocols while on job sites at all times.
- Delivered packages efficiently to designated locations within established timelines.
- Maintained accurate records of deliveries and customer interactions daily.
- Developed lasting client relationships by delivering exceptional service and follow-up care.
- Trained new technicians on proper procedures, contributing to overall team growth and development.
- Ensured vehicle cleanliness and readiness for safe operation at all times.
- Collaborated with team members to optimize delivery routes and schedules.
- Adhered to assigned routes and followed time schedules.
Education
NCCER Core Certification - Construction Technology
Pennsylvania Department Of Education
Pittsburgh, PA02-2019
Skills
- Glass inspection
- Safety protocols
- Repair techniques
- Customer service
- Parts ordering
- Technical documentation
- Team collaboration
- Effective communication
Timeline
Glass Technician, Amazon Delivery Associate,
Wallace Auto Glass, American Glass Professionals, Amazon
09.2024 - Current
NCCER Core Certification - Construction Technology
Pennsylvania Department Of Education
Education and Training
Hands-on training as an Auto Glass Technician at Keith Pearson Toyota. Experienced in high-volume windshield installation, averaging 20-30 replacements a week with focus on quality and efficiency. Train and assist newly onboarded employees in installation techniques and shop procedures.