Anthony Cuellar
Hailey,ID
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Marriott
Hailey, Idaho
01.2025 - Current
- Greeted guests warmly upon arrival at the hotel lobby.
- Managed check-in and check-out processes efficiently for guests.
- Handled guest inquiries and resolved issues promptly and professionally.
- Assisted with billing inquiries and processed payments accurately.
- Provided excellent customer service while upholding company policies.
Crew Trainer
McDonald's Restaurant
Hailey, ID
12.2023 - 10.2024
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Ensured that all safety protocols were followed during training sessions.
- Administered tests at the end of each module to evaluate understanding of topics covered.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Assisted in daily operations and team management to ensure smooth workflow.
- Supported training initiatives for new employees on company policies and procedures.
Cook
La cabñita sports bar
Hailey , Idaho
05.2023 - 11.2023
- As a cook, your responsibilities typically include:
- - Preparing and measuring ingredients accurately.
- - Cooking meals according to standardized recipes.
- - Ensuring food safety and maintaining cleanliness in the kitchen.
- - Managing kitchen inventory and ordering supplies as needed.
- - Assisting in menu planning and development.
- These tasks ensure that the kitchen runs smoothly and delivers high-quality meals consistently.
Education
I'm Looking Forward To Get My GED -
Woodriver High-school
Hailey, IDSkills
- Customer service
- Hotel software
- Customer relationship management
- Attention to detail
- Conflict resolution
- Adaptability
- [Language] translation
Timeline
Front Desk Agent
Marriott
01.2025 - Current
Crew Trainer
McDonald's Restaurant
12.2023 - 10.2024
Cook
La cabñita sports bar
05.2023 - 11.2023
I'm Looking Forward To Get My GED -
Woodriver High-school