Anthony Abraham
Akron
Summary
Detail-oriented professional specializing in collision repair and cost estimation. Proven track record of effective communication with insurance companies, enhancing repair processes. Committed to quality control, resulting in increased customer loyalty and satisfaction.
Overview
19
19
years of professional experience
Work History
Body Shop manager
Mike Smith Buick & GMC
Lockport
11.2025 - Current
- Managed daily operations of the body shop team.
- Coordinated repair schedules and addressed customer service inquiries to ensure timely and satisfactory service.
- Wrote complete and accurate cost estimates for labor and parts.
- Communicated effectively with insurance companies, documenting in detail each process of repair.
- Inspected vehicle repairs for quality control throughout repair process and prior to customer delivery to ensure high standards.
- Facilitated inter-departmental communication to maintain seamless workflows and enhance operational efficiency.
- Built and maintained strong relationships with customers to encourage loyalty and obtain recommendations.
Setup Team Captain
Arrowhead Golf Course an Banquet Facility
Akron
03.2020 - Current
- Led operations for golf tournaments and special events, ensuring seamless execution and guest satisfaction.
- Oversaw daily workflow to maintain high-quality service standards for guests.
- Motivated team by fostering a positive environment, enhancing collaboration and morale.
- Monitored team objectives, identified issues, and addressed them promptly to maintain service quality.
- Trained new team members on facility standards and operational procedures.
- Led team meetings, discussed and delegated tasks to individual team members.
- Communicated effectively with management regarding event logistics and requirements.
Senior Center Van driver
Akron Newstead Senior Center
Akron
08.2021 - 08.2025
- Transported seniors to appointments, ensuring safety and comfort during rides.
- Assisted clients with boarding and deboarding, providing necessary support.
- Coordinated schedules with staff to optimize transportation efficiency.
- Planned and navigated routes using GPS, adapting to weather or construction delays to ensure timely arrivals.
- Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
- Ensured cleanliness and organization of van to enhance service quality.
- Loaded and unloaded cargo from vans in a safe and secure manner.
Lead Painter
Select Collsion
Batavia
01.2013 - 01.2019
- Led painting projects from start to finish, achieving high-quality results that met client expectations.
- Inspected surfaces for imperfections and prepared them for painting applications.
- Repaired damaged surfaces prior to applying new coats of paint.
- Selected and mixed paints and coatings for various automotive finishes.
- Maintained tools and equipment, ensuring they were in good working condition.
- Calculated material quantities based on surface area to optimize resource allocation for painting tasks.
- Coordinated with other departments to ensure timely completion of projects according to specifications.
- Adhered strictly to industry regulations pertaining to health and safety practices during painting operations.
Lead Painter/Auto Body Technician
Image Collision
Lockport
10.2007 - 01.2012
- Managed painting operations, achieving consistently high-quality finishes on vehicles.
- Trained and mentored junior painters in proper techniques and safety practices.
- Inspected finished work for quality assurance before vehicle delivery to clients.
- Implemented best practices for paint mixing and application to enhance durability.
- Reviewed painting projects to verify the highest quality and adherence to the organization's strict guidelines.
- Applied primer, paint, varnish and other finishes to walls, ceilings, furniture and fixtures.
- Conducted regular inspections of painting equipment, maintaining optimal functionality and safety standards.
Education
Refinish/Collision Certification - Automotive Refinish/Collision
Wyo Tech
Blairsville, PA06-2006
High School Diploma -
Akron Central Highschool
Akron, NY07-2005
Skills
- Collision repair proficiency
- Damage assessment
- Repair coordination and vehicle inspection
- Cost estimation
- Quality assurance
- Workflow coordination
- Supplier negotiation
- Team leadership and time management
- Conflict resolution
- Customer service
- Teamwork
- Customer relationship management
Timeline
Body Shop manager
Mike Smith Buick & GMC
11.2025 - Current
Senior Center Van driver
Akron Newstead Senior Center
08.2021 - 08.2025
Setup Team Captain
Arrowhead Golf Course an Banquet Facility
03.2020 - Current
Lead Painter
Select Collsion
01.2013 - 01.2019
Lead Painter/Auto Body Technician
Image Collision
10.2007 - 01.2012
Refinish/Collision Certification - Automotive Refinish/Collision
Wyo Tech
High School Diploma -
Akron Central Highschool