Anthony Aguilera
Cedar Creek
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Veteran tow truck operator successful at working with speed and efficiency to perform successful tows. Excellent customer relations, planning and organizational skills. Prepared to bring several years of related experience and take on fast-paced position.
Efficient Food Runner with strong background in fast-paced, high-volume restaurant environments. Skilled in order accuracy and efficiency, ensuring timely service to enhance customer satisfaction. Familiar with various cuisine types and dietary restrictions. Demonstrated impact by improving overall dining experience through swift delivery of meals and maintaining clean and organized food stations.
Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Tow Truck Driver
Zaben towing
Austin
01.2022 - 10.2024
- Operated tow truck to transport vehicles safely to designated locations.
- Assisted customers in emergency situations with professionalism and care.
- Conducted routine vehicle inspections to ensure safety and reliability.
- Coordinated with dispatch to receive and respond to tow requests efficiently.
- Maintained accurate records of towing activities and customer interactions.
- Communicated clearly with team members to streamline operations during busy shifts.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Maintained safe driving habits to protect property and general public on roadways.
- Repaired broken down vehicles on the side of the road when needed.
- Worked well with dispatchers to communicate route and schedule changes.
Food Runner
Querencia at Barton Creek
Austin
03.2019 - 01.2021
- Delivered food promptly to dining guests in a high-paced environment.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Maintained cleanliness and organization of dining and service areas.
- Assisted servers by refilling drinks and addressing guest requests.
- Monitored food presentation to uphold quality standards during service.
- Supported special events by setting up dining areas and preparing tables.
- Resolved guest inquiries to enhance overall dining experience at the venue.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Removed dishes and glasses from tables for cleaning.
- Responded promptly to customer inquiries and requests for additional items or services.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Followed proper sanitation guidelines when handling food products.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
Education
CCHS
Cedar Creek, TxSkills
- Vehicle operation
- Emergency response
- Tow truck maintenance
- Roadside assistance
- Customer management
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Team collaboration
- Attention to detail
- Patience and empathy
- Safety management
- Heavy lifting
- Mechanic shop support
- Vehicle maintenance and repair
- Strong work ethic
- Roadside assistance experience
- Assisting customers
- Multitasking capacity
- Inspect vehicles
- Goal setting
- Adaptability
- Team building
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Tow Truck Driver
Zaben towing
01.2022 - 10.2024
Food Runner
Querencia at Barton Creek
03.2019 - 01.2021
CCHS