Dynamic professional with a proven track record at the Tennessee Department of Transportation, excelling in operations management and staff training. Adept at enhancing team performance and driving project success, I leverage strong decision-making skills to implement effective solutions, ensuring compliance and quality standards while fostering customer satisfaction.
Work History
Interstate Maintain Supervisor
6 Years 7 Months
Tennessee Department Of Transportation | 10.2016 - 05.2023
Supervised daily operations to ensure compliance with safety regulations and quality standards.
Coordinated project timelines and resource allocation for multiple transportation initiatives.
Developed training programs to enhance team skills and operational efficiency.
Monitored workflow processes, identifying areas for improvement and implementing solutions.
Outside Sales Representative / Project Manager
12 Years 7 Months
Bob Kidd Siding and Guttering Co. | 02.2004 - 09.2016
Developed and maintained strong relationships with clients to drive sales growth.
Conducted comprehensive product presentations to educate customers on siding and guttering solutions.
Collaborated with installation teams to ensure seamless execution of projects from sale to completion.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Negotiated prices, terms of sales and service agreements.
Consulted with businesses to supply accurate product and service information.
Truck Driver / Wearhouse
15 Years 9 Months
Reynolds Aluminum | 11.1989 - 08.2005
Operated commercial trucks for timely delivery of aluminum products across designated routes.
Ensured compliance with safety regulations and transportation laws during all driving activities.
Conducted pre-trip inspections to maintain vehicle safety and performance standards.
Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
Education
High School Diploma
Centra High School | Knoxville, TN | 05-1982
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Decision-making
Inventory control
Operations management
Forklift operation
Accomplishments
Served in the US Army from September 1982 to September 1985, also served in the United States Army Reserves at the University of Tennessee as a truck driver until September 1989.