Anthony Amado
Miami
Summary
Over 3 years of experience in the food and beverage industry and looking to work with an exceptional leader to work under, and provide excellent service, and care to guests. Dedicated, hardworking restaurant manager professional with extensive daily planning and operations experience. Skilled in staff training and development, while leading the team to success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Manager
Lifetime Fitness Cafe
08.2023 - Current
- · Assisted in grand opening the club and its culinary department.
- · Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
- · Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- · Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
- · Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- · Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- · Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- · Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- · Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Shift Leader
Chick-fil-A
04.2023 - 08.2023
- · Provided leadership and managed $7 million dollar location.
- · Improved overall team performance by effectively delegating tasks and providing clear instructions.
- · Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- · Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- · Collaborated with other Shift Leaders to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- · Completed cash and credit card transactions accurately using POS software.
- · Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- · Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Shift Manager
McDonald's
02.2022 - 04.2023
- · Provided leadership and managed franchisee's high earning store.
- · Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- · Improved overall team performance by effectively delegating tasks and providing clear instructions.
- · Supervised employees and oversaw quality compliance with company standards for food and services.
- · Established team priorities, maintained schedules and monitored performance to drive operational excellence.
- · Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- · Trained and mentored new employees to maximize team performance.
- · Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- · Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- · Tracked receipts, employee hours, and inventory movements.
- · Managed staff hiring, training and supervision.
- · Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Floor Supervisor
McDonald's
08.2021 - 02.2022
- · Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources. Evaluated training effectiveness and program outcomes.
- · Provided coaching and mentoring to employees.
- · Established and maintained quality control standards.
- · Developed job-specific competencies and performance standards.
- · Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- · Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
Crew Member
McDonald's
01.2021 - 07.2021
- · Improved customer satisfaction by providing friendly and efficient service at the register.
- · Addressed guest needs, questions, or concerns to create optimum experience onboard.
- · Worked well with teammates and accepted coaching from management team.
- · Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- · Fluent in all aspects of the restaurant.
Education
Bachelor Of Applied Science - Supply Chain And Logistics
Florida International University
Miami, Florida 05.2026
Associate of Arts - Business Administration
Miami Dade College
Miami, FL08.2024
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06.2022
Skills
- Accurate Cash Handling/Drawer Balancing
- Verbal and Written Communication
- Opening and Closing Procedures
- Inventory Control and Supply Management
- Hospitality Management
- Customer Experience Management
- Labor and Food Cost Control/Optimization
- POS Transactions
- Staff Recruiting and Hiring/Training and Onboarding
- Performance Tracking and Evaluations
- Staff/Shift Management
- Scheduling
Certification
ServSafe Food Manager Certification
ServSafe Food Handler Certification
ServSafe Alcohol Handler Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Kitchen Manager
Lifetime Fitness Cafe
08.2023 - Current
Shift Leader
Chick-fil-A
04.2023 - 08.2023
Shift Manager
McDonald's
02.2022 - 04.2023
Floor Supervisor
McDonald's
08.2021 - 02.2022
Crew Member
McDonald's
01.2021 - 07.2021
Bachelor Of Applied Science - Supply Chain And Logistics
Florida International University
Associate of Arts - Business Administration
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School