Kaitlyn Seaman
Royal
Summary
Experienced Assistant Kitchen Manager with background in overseeing daily operations of busy restaurant kitchens. Skills include managing food inventory, coordinating kitchen staff, and maintaining health and safety standards to ensure smooth kitchen functionality. Demonstrated ability to improve efficiency and productivity while ensuring quality control. Strong leadership skills and commitment to team development have resulted in improved performance and positive work environments in past roles.
Overview
9
9
years of professional experience
Work History
Assistant Kitchen Manager/Line Cook
Sports Page Bar & Grill
Spencer
08.2022 - Current
- Clean and prepare food in the morning and then get the kitchen line ready to open.
- Work the cook line and keep the kitchen clean throughout the day.
- Assisted in managing daily kitchen operations and staff scheduling.
- Trained new kitchen staff on food preparation and safety procedures.
- Maintained cleanliness and organization of all kitchen areas and equipment.
- Maintained a clean work environment by adhering to sanitation guidelines as required by law.
- Assisted with the hiring, training and supervision of kitchen staff.
- Coordinated scheduling of cooks and other kitchen personnel to meet restaurant needs.
Assistant Manager
rue21
Spencer
11.2021 - 04.2022
- Assisted in managing daily store operations and team performance.
- Trained new employees on customer service standards and store procedures.
- Oversaw inventory management and restocking of merchandise displays.
- Ensured compliance with visual merchandising guidelines and brand standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Collaborated with management on promotional strategies and product placements.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Customer Service Associate
Walmart
Spencer
02.2021 - 10.2021
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed transactions accurately using point-of-sale systems.
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Performed additional duties as assigned by management team.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Collected deposits or payments and arranged for billing.
Sales Associate
Buckle
Spencer
12.2019 - 02.2021
- Assisted customers with product selection and provided personalized service.
- Processed transactions quickly and accurately at point-of-sale system.
- Maintained store appearance through visual merchandising standards.
- Collaborated with team to create a positive shopping experience for customers.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Program Assistant
Lakes LifeSkills
Spirit Lake
09.2019 - 12.2019
- Worked with clients to help them with tasks and teach them how to be independent and provide emotional support.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of clients promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to clients to help improve independence.
Teller
Telco Triad Community Credit Union
Spencer
08.2017 - 07.2019
- Processed member transactions accurately and efficiently at community credit union.
- Managed cash drawer and balanced daily transactions consistently.
- Assisted members with account inquiries and provided exceptional customer service.
- Resolved member concerns promptly to ensure satisfaction and trust.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
Sales Associate
JCPenney
Spencer
12.2018 - 03.2019
- Assisted customers with product selection.
- Restocked merchandise on sales floor.
- Educated customers about loyalty program benefits and promotions.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
High school or equivalent -
Spencer High School
Spencer, IASkills
- Food safety
- Staff training
- Kitchen operations
- Customer service
- Team leadership
- Effective communication
- Multitasking
- Attention to detail
- Adaptability
- Staff management
- Shift scheduling
- Staff supervision
- Cash handling
- Drawer balancing
Timeline
Assistant Kitchen Manager/Line Cook
Sports Page Bar & Grill
08.2022 - Current
Assistant Manager
rue21
11.2021 - 04.2022
Customer Service Associate
Walmart
02.2021 - 10.2021
Sales Associate
Buckle
12.2019 - 02.2021
Program Assistant
Lakes LifeSkills
09.2019 - 12.2019
Sales Associate
JCPenney
12.2018 - 03.2019
Teller
Telco Triad Community Credit Union
08.2017 - 07.2019
High school or equivalent -
Spencer High School