Roberto Carmenatis
Miami,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Manager/Line Cook
Carrabbas Italian Grill
Miami, FL
10.2021 - Current
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
- Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
- Boosted employee morale through recognition of hard work and providing support during challenging situations.
- Streamlined communication between kitchen staff during busy shifts, facilitating smooth collaboration for timely service delivery.
- Optimized food presentation techniques, enhancing visual appeal of dishes while maintaining consistent portion sizes.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Department Supervisor with Keys
The Home Depot Store
Miami, FL
10.2018 - 08.2021
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Streamlined inventory management for improved stock availability and reduced waste.
- Collaborated with other supervisors to develop cross-functional initiatives for increased efficiency and profitability.
- Developed a cohesive team environment through effective communication and conflict resolution techniques.
- Ensured compliance with company policies and procedures, maintaining a safe workplace for all staff members.
- Assisted in hiring, onboarding, and training new employees, ultimately creating a more skilled workforce.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Associate of Arts - Computer Engineering
Miami Dade College
Miami, FLSkills
- Team Collaboration and Leadership
- Food plating and presentation
- Food Safety Compliance
- BOH Operations
- Problem-Solving
- Attention to Detail
- Critical Thinking
- Quality Assurance
Certification
- ServSafe
- Food Handling
Timeline
Assistant Kitchen Manager/Line Cook
Carrabbas Italian Grill
10.2021 - Current
Department Supervisor with Keys
The Home Depot Store
10.2018 - 08.2021
Associate of Arts - Computer Engineering
Miami Dade College