Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Anthony Angel Ambrocio

Houston,Tx

Summary

Dynamic and engaging, I excelled at the Houston Botanic Garden, mastering customer service and ticket sales, enhancing visitor satisfaction significantly. Proficent in spanish, I adeptly improved guest experiences and streamlined ticketing processes, demonstrating exceptional wayfinding assistance and sales acumen. My proactive approach led to a noticeable increase in gift shop efficiency and revenue.

Work History

Visitor Service Assistant

Houston Botanic Garden
Houston, TX
11.2024 - 02.2025
  • Welcomed visitors while verifying ticket validity.
  • Processed ticket transactions by telephone, personal meetings, and email in a box office environment.
  • Handled organization and restocking of the gift shop.
  • Handled sales operations for shop items.

Education

Some College (No Degree) - Mechanical Engineering

University of Houston
Houston, TX
05-2028

Skills

  • Wayfinding assistance
  • Customer service expertise
  • Visitor engagement
  • Foreign language fluency
  • Ticketing system
  • Ticket sales
  • Cash register operation
  • Guest and client satisfaction

Languages

Spanish
Professional

References

References available upon request.

Timeline

Visitor Service Assistant

Houston Botanic Garden
11.2024 - 02.2025

Some College (No Degree) - Mechanical Engineering

University of Houston
Anthony Angel Ambrocio