Anthony Annatone
Port Orange,FL
Summary
I strive to provide top notch skills and maintaining smooth efficient high success in operation while encouraging staff cooperation and productivity to meet and exceed objectives. Problem solver with proven team building and management success as well as delivering excellent customer service. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
41
41
years of professional experience
Work History
General Manager
Culver’s
06.2023 - 10.2023
- All duties associated with General Manager
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Member Service Ambassador
BJ's Wholesale Club
04.2023 - 06.2023
- All duties performed within the scope of duties, per the store policies and procedures.
- Strengthened diplomatic relations by organizing various cultural exchange programs and events.
- Negotiated agreements for mutual benefits with foreign governments in trade, security, and other sectors.
- Fostered cross-border cooperation by participating in regional conferences and meetings.
General Manager
Boston Market
01.2022 - 08.2022
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Manager
Porthole Restaurant
01.2017 - 12.2017
- All aspects hiring an managing employee’s, payroll
- In charge of FOH and BOH
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Director of Security
Plaza Resort & Spa
01.2002 - 12.2005
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Developed effective emergency response plans for various scenarios, improving organizational preparedness.
- Managed a team of security professionals, providing guidance and ensuring adherence to industry standards.
Wendy's Assistant Manager
Wendy's | Delight Restaurant Group
03.2000 - 01.2002
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
Police Sergeant
CITY OF DAYTONA BEACH
03.1987 - 01.2000
- Graduated through the ranks to Sergeant working in the following divisions: Patrol, Traffic (Motorcycle Officer to Sergeant), In charge of Marine Unit and K-9 Unit,
- Improved community relations by implementing outreach programs and collaborating with local organizations.
- Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
- Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
Police Officer
CITY OF PORT ORANGE
11.1982 - 03.1987
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Education
Associate in Arts (AA) in Criminal Justice -
St Leo University
Dade City, FL01.1996
Skills
- Workflow Planning
- Process Automation
- Business Development
- Customer Retention
- Staff Supervision
- Schedule Management
- Quality Management
- Loss Prevention
- Time Management
- Community Outreach
- Strategic Planning
- Team Training and Development
- Problem Resolution
- Relationship Building
- Staff Training/Development
- Motivation
- Effective Leader
- Deadline-Oriented
- Client Relations
- Verbal and Written Communication
- Sound Judgment
- Team Leadership
- Staff Motivation
- Risk Management
- Efficient Multi-Tasker
Timeline
General Manager
Culver’s
06.2023 - 10.2023
Member Service Ambassador
BJ's Wholesale Club
04.2023 - 06.2023
General Manager
Boston Market
01.2022 - 08.2022
Manager
Porthole Restaurant
01.2017 - 12.2017
Director of Security
Plaza Resort & Spa
01.2002 - 12.2005
Wendy's Assistant Manager
Wendy's | Delight Restaurant Group
03.2000 - 01.2002
Police Sergeant
CITY OF DAYTONA BEACH
03.1987 - 01.2000
Police Officer
CITY OF PORT ORANGE
11.1982 - 03.1987
Associate in Arts (AA) in Criminal Justice -
St Leo University