Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Avalos

Goodyear,AZ

Summary

Proven to excel in high-pressure environments, I leveraged my strong multitasking abilities and engaging personality to enhance customer satisfaction at The Lola. Specializing in liquor, beer, and wine, I implemented maintenance schedules at Hensley Beverage, significantly boosting system efficiency. My customer service skills and problem-solving prowess have consistently contributed to positive outcomes and team dynamics.

Overview

6
6
years of professional experience

Work History

Bartender

The Lola
03.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Draft Services Represenative

Hensley Beverage
02.2024 - Current
  • Implemented preventative maintenance schedules for clients'' draft systems, minimizing equipment failures and maximizing efficiency.
  • Provided exceptional customer service, addressing and resolving client concerns promptly to ensure satisfaction with the draft system experience.
  • Enhanced team communication by providing clear, concise updates on equipment status and maintenance needs.
  • Educated customers on proper care and maintenance of their draft systems, promoting long-lasting performance.
  • Improved draft system efficiency by performing regular maintenance and cleaning tasks.

Bar Server

Buffalo Wild Wings
08.2018 - 02.2024
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Associate of Science - Kinesiology

Arizona Western College
Yuma, AZ
12.2021

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Engaging personality
  • Complex Problem-Solving
  • Payment Processing
  • Memory retention
  • Works Well Under Pressure

Timeline

Bartender

The Lola
03.2024 - Current

Draft Services Represenative

Hensley Beverage
02.2024 - Current

Bar Server

Buffalo Wild Wings
08.2018 - 02.2024

Associate of Science - Kinesiology

Arizona Western College

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Anthony Avalos