Anthony Ballenger
Roseburg,OR
Summary
Versatile Human Resources Specialist with a track record of enhancing employee performance and operational efficiency at the US Army. Fluent in Spanish and English, excels in operations management and problem-solving. Demonstrated ability to improve compliance and employee satisfaction. Skilled in data evaluation and decision-making, ensuring organizational objectives are surpassed.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
US Army
02.2019 - 06.2021
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Completed human resource operational requirements by scheduling and assigning employees.
Customer Service Representative
Wild Life Safari
06.2018 - 01.2019
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Cross-trained and provided backup support for front desk sales.
Cashier
Grocery Outlet Bargain Market
06.2017 - 02.2018
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Santa Fe Pacific
Costa RicaNo Degree - Business Administration
Umpqua Community College
Roseburg, ORSkills
- Fully bilingual in both Spanish and English
- Operations management
- Data evaluation
- Decision-making
- Problem-solving
- File organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Specialist
US Army
02.2019 - 06.2021
Customer Service Representative
Wild Life Safari
06.2018 - 01.2019
Cashier
Grocery Outlet Bargain Market
06.2017 - 02.2018
High School Diploma -
Santa Fe Pacific
No Degree - Business Administration
Umpqua Community College