Dedicated supervisor candidate, with dispatching experience and excellent leadership skills. Highly capable leader and route planner. Customer service focused individual eager to share experiences with a transportation company. Experienced transportation professional who is detailed-oriented, team player and have managed 150+ over the road drivers.
Overview
16
16
years of professional experience
Work History
Human Resources Specialist
Golden Bolt, LLC
03.2023 - 03.2024
Ensured accurate and timely payroll processing for 103 employees bi-weekly, maintaining strict adherence to deadlines and regulations. Collaborated with Payroll management team to handle employee inquiries.
Resolved employee relations and complaints successfully through mediation and collaboration.
Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
Maintained strict confidentiality of sensitive employee information, ensuring compliance with all applicable data privacy regulations.
Conducted new-hire orientations.
Linehaul Supervisor/Office Specialist
Yellow (YRC Freight, Inc)
06.2017 - 12.2022
Managed the execution of daily operations for 150+ Over-the-Road drivers in the Linehaul Transportation department.
Dispatched 150+ linehaul drivers and purchased transportation sleeper teams on outbound trips to ensure efficient utilization and minimize delay time.
Managed and promoted driver safety, OSHA and DOT, and FMCSA compliance.
Responded and handled customer service calls to answer questions about loads and freight status to ensure customer satisfaction.
Updated and monitored driver control information and DOT hours of service to achieve 100% compliance.
Conveyed clear performance expectations to ensure high-performance work and proactively provided specific coaching/feedback.
Completed necessary paperwork/data entry accurately and in a timely manner to ensure operations efficiency.
Communicated with Central Dispatch Office (CDO) for proper driver and equipment positioning throughout the distribution and transportation network.
Interacted with facility Dock & Yard Operations to properly service customer shipments in a timely and cost effective fashion.
Performed clerical/administrative assignments. Updated and maintained all labor, confidential and discipline records.
Processed payroll and resolved any discrepancies for 150+ drivers.
Completed and reviewed injury and accident reports for accuracy , and other confidential records.
Data Entry Clerk
Griffin Armor, Inc
08.2016 - 04.2017
Responsible for entering data into different computer databases.
Managed and maintained effective record keeping.
Ordered raw materials to replenish inventory.
Purchased office supplies and kept inventory control.
Packaged and shipped orders for external clients.
Payroll Specialist
Express Employment Professionals DeSoto
01.2016 - 07.2016
Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
Issued automatic deposits and live checks for payment.
Resolved payment discrepancies for employees.
Collaborated with Central Office to issue invoices to external clients.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Bank Teller
Capital One Bank, N.A
01.2008 - 01.2010
Education
Associate of Arts and Sciences (A.A.S - Medical Information Technology -
Hopkinsville Community College
Hopkinsville, KY
05.2015
Skills
Microsoft Office Suite
Bilingual (Spanish / English)
Time Management
Problem-Solving
Leadership
Teamwork
Dispatching procedures
DOT Compliance Laws
Route Planning
Timeline
Human Resources Specialist
Golden Bolt, LLC
03.2023 - 03.2024
Linehaul Supervisor/Office Specialist
Yellow (YRC Freight, Inc)
06.2017 - 12.2022
Data Entry Clerk
Griffin Armor, Inc
08.2016 - 04.2017
Payroll Specialist
Express Employment Professionals DeSoto
01.2016 - 07.2016
Bank Teller
Capital One Bank, N.A
01.2008 - 01.2010
Associate of Arts and Sciences (A.A.S - Medical Information Technology -
Hopkinsville Community College
Similar Profiles
Selene RamosSelene Ramos
Warehouse Employee at Golden BoltWarehouse Employee at Golden Bolt