Editha Gomez

• Facilitated resolution of conflicts between staff members through mediation or other dispute resolution techniques
• Maintained confidential personnel files by applicable laws and regulations
• Safeguarded human resource information, maintaining employee confidence, and protecting operations
• Coordinated benefits administration activities such as enrollments, changes, terminations, and transfers
• Conducted exit interviews and completed employment termination paperwork
• Worked with the HR department to devise and update policies as needed for corporate accountability and workplace health
• Conducted exit interviews with departing employees to identify areas of improvement in the organization
• Interviewed job applicants to obtain information on work history, education, or job skills
• Maintained human resources records by processing applications and resumes
• Update employee records with new hire information and changes in employment status

• Unemployed to finish College, in that time frame I was pursuing my Bachelor of Applied Science -Public Safety Management- Criminal Justice Concentration
• Pursuing a certificate of Human Resources Management - Advanced Technical Certificate from Miami Dade College - Online Classes (does NOT affect Work Scheduling hours)
• Part of The National Society of Leadership of Success

Description, The NSLS is an organization that provides a life-changing leadership program that helps students achieve personal growth, and career success and empowers them to have a positive impact in their communities. We build leaders, support people in achieving their goals, and improve the world in the process.

• · Awards received from Miami Dade College include the - Foundations of Leadership certification.

• Assisted in training new employees in package handling processes
• Sorting deliveries and ensuring they are properly routed
• Loading parcels into FedEx ground vehicles
• Always adhering to safe package handling practices
• Scanning parcels to ensure they are appropriately tracked
• Providing customer service by answering questions about packages and providing information about FedEx's products and services

• Serviced customers in a helpful and friendly manner
• Collaborated with Managers, Leads, and Associates throughout the store to deliver a clean, neat, and easy-to-shop store environment
• Maintained the sales floor and fitting room, based on the company's recovery standards, including reviewing the fitting room stalls, sorting merchandise, and ensuring merchandise was worked back to the sales floor immediately as time permitted
• Participated in the physical inventory process and ensured that shortage prevention initiatives were executed
• Adhered to Asset Protection inventory control and compliance procedures
• Collaborated with peers to coordinate merchandise movement needs with necessary tasks
• Executed receiving, merchandise processing, packing/shipping, and reverse logistics tasks timely and accurately to include processing inbound merchandise to floor-ready standards by removing packaging and placing sensors per MMPS standards; delivery of processed merchandise to appropriate sales floor drop zones, first quality packing standards, accurate outbound trailer
• Execution; collection and sorting of hangers, sensor tags, trash, and recycling throughout the store; organization, maintenance, and replenishment of supply areas including sales floor, and building lamping
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services