Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANTHONY BANUELOS

Princeton

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Smoothie King
Princeton
07.2023 - Current
  • As General Manager, it is my responsibility to maintain a team of 10+ crewmembers, training new and current employees with the proper way to make smoothies and having great customer relations
  • Other task that I do as a manager is handle daily deposits, scheduling, reports on KPIs for the stores such as, Cost of Goods, Labor control, ordering inventory, and sales reports, with these, I come up with plans to market to bring in more guest, sell more smoothies and maintain lower labor percentage
  • Guided management and supervisory staff to promote smooth operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Awards Earned in this Position: • Period Champion (4 Months Consecutively) • Top Inventory in the District • Fastest Growing in Sales

Assistant General Manager

Office Depot
Rockwall
10.2022 - 07.2023
  • As Assistant Manager, I was responsible to lead, coach, and inspire associates while fostering a culture that builds trust, brand loyalty, and exceptional customer/client service delivery
  • Proactively observes and provides feedback to associates to enhance their proficiency in this area, ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers
  • Performing opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and other system processes, and Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories
  • Accountable for velocity services and executes on new services product launches, including services and product protection plans

Assistant General Manager

Texas Family Fitness
Garland
05.2022 - 08.2022
  • Worked alongside the General Manager to ensure gym membership goals, personal training operation and gym revenue objectives were reached
  • Responsible for establishing and communicating the ideal for the sales team, ensuring an environment where all Fitness Consultants grow and produce, including providing direction, coaching and corrective actions as deemed appropriate
  • Ensured Fitness Consultants provide a friendly, educational and pleasant experience for all prospective members during gym visits
  • Additionally in charge of marketing to generate new leads for the gym

Sales Consultant

Town East Ford
Mesquite
03.2022 - 05.2022
  • Responsible for working with customers from greeting them upon arrival to the dealership to contacting them to ensure they are satisfied with their purchase
  • Explained in detail and answered any questions customers had regarding vehicles
  • Negotiated, coordinated, and mediated for the client and financing department

Store Supervisor

The North Face
North Park Mall
06.2021 - 03.2022
  • Supported and partnered with the Store Manager to coach and develop a staff of 10+teammates to exceed individual and store productivity goals, provide exceptional customer service by building a loyal customer base, and understand customer needs by engaging customers in conversation around The North Face products
  • Acted as a Manager on Duty, by supervising floor coverage and activities, including opening and closing the store as scheduled; achieved individual productivity goals

Store Manager

GameStop
Mesquite
07.2017 - 07.2020
  • Supervised the Assistant Store Manager and 5+ sales team members; 15+team members during holiday season
  • Responsible for making discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes
  • Store received and maintained Prestige status for a year by having great customer rapport, 5 star reviews from every guest, and hitting sales goals every day

Education

Fire Safety Degree -

Dallas Community College
Dallas, TX
03-2023

High School Diploma -

ILTexas Garland High
Garland, TX
05-2017

Skills

  • Bilingual
  • Employee training
  • Inventory management
  • Customer service
  • Marketing strategy
  • Performance management
  • KPI reporting
  • Training and development
  • Technology Proficient
  • Team Working & Management
  • Problem Solving
  • Excellent Leadership

Certification

  • Food Safety
  • Stop The Bleed

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

General Manager

Smoothie King
07.2023 - Current

Assistant General Manager

Office Depot
10.2022 - 07.2023

Assistant General Manager

Texas Family Fitness
05.2022 - 08.2022

Sales Consultant

Town East Ford
03.2022 - 05.2022

Store Supervisor

The North Face
06.2021 - 03.2022

Store Manager

GameStop
07.2017 - 07.2020

Fire Safety Degree -

Dallas Community College

High School Diploma -

ILTexas Garland High

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ANTHONY BANUELOS