Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
35
35
years of professional experience
Work History
Store Manager
Piggly Wiggly Supermarket
Phenix City, AL
06.2008 - 10.2024
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Implemented efficient systems for tracking stock movement.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Developed relationships with suppliers to negotiate better prices.
Trained and mentored associates to teach daily tasks and procedures.
Managed inventory tracking and physical inventory counts to minimize loss.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.