Dependable professional with extensive international experience in customer service, front desk operations, and logistics. Proven ability to enhance guest experiences and streamline operations, ensuring safety and quality in service delivery.
Overview
48
48
years of professional experience
Work History
Security Assistance | Front Desk | Guest Engagement | Valet Assistance
Fish Land Multicuisine Restaurant
Goa, India
11.2020 - 07.2026
Supported day-to-day security and operational requirements, enhancing overall safety and service quality.
Welcomed and assisted guests in a friendly and professional manner.
Supported front desk operations and assisted with guest enquiries.
Fostered a positive guest experience through attentive customer service, contributing to customer satisfaction.
Maintained a professional presence and helped ensure the safety and comfort of guests and staff.
Handled guest requests and helped resolve issues professionally.
Collaborated with management and staff to streamline daily operations, ensuring effective service delivery.
Picking & Packing / Warehouse Operations
DHL / CEVA Logistics / Aramex / Amazon
, United Kingdom
01.2012 - 07.2020
Worked across major logistics and distribution organisations in the UK.
Picked and packed customer orders with high accuracy and efficiency.
Sorted and organized stock for efficient retrieval and moved goods to ensure smooth warehouse operations.
Maintained accuracy and attention to detail while working in busy warehouse environments.
Collaborated with team members to consistently meet daily operational targets.
Followed warehouse procedures and operational instructions.
Followed workplace health and safety procedures.
Maintained a clean and organised working environment.
Adjusted to various warehouse systems and procedures different warehouse systems, procedures, and working environments.
Camp Boss / Camp Operations
Joannou & Paraskevaides
, Middle East
09.1996 - 12.2012
Managed day-to-day operations of worker accommodation/camp facilities.
Coordinated resident needs to ensure efficient camp operations.
Managed day-to-day issues and ensured problems were addressed promptly.
Promoted a safe and organized living environment for residents. of cleanliness, organisation, safety, and discipline.
Coordinated with management and other departments regarding camp-related matters.
Collaborated with diverse teams to enhance communication and understanding. from diverse nationalities and backgrounds.
Maintained a professional and respectful working environment.
Head Administrative Clerk
CCC
Abu Dhabi, UAE
11.1993 - 12.1995
Managed routine inquiries and supplied administrative support to management, enhancing workflow efficiency.
Coordinated administrative requirements between staff and departments.
Executed administrative and clerical duties to ensure smooth operations in a busy professional environment.
Assisted with correspondence, filing, data entry, and general office administration.
Organized and maintained office records and documentation for easy access and retrieval.
Ensured documents and records were maintained accurately and efficiently.
Head Administrative Clerk
Hawkins Cookers Ltd
Mumbai, India
07.1978 - 10.1993
Developed extensive experience in office administration and clerical operations.
Managed filing, documentation, correspondence, and office records.
Supported management by facilitating day-to-day administrative operations.
Coordinated office activities while providing administrative support to staff.
Maintained and organized records and documentation to ensure accessibility.
Managed daily office communications by responding to inquiries from staff and clients.
Ensured administrative work was completed accurately and on time.
Progressed to a senior administrative position through reliability, experience, and strong work performance.
Skills
Security Assistance
Front Desk & Reception
Guest Engagement
Customer Service & Guest Relations
Valet Assistance
Accommodation management
Operational Coordination
Problem Solving
Teamwork & Staff Supervision
Time management
Health and safety
Professional Communication
Administration & Office Support
Visitor coordination
Inventory Management
Supply Chain Support
Additional Strengths
Friendly, respectful, and professional when dealing with guests, customers, visitors, and colleagues., Demonstrated ability to maintain long-term employment and take responsibility for assigned duties., Successfully worked across several industries and countries, adapting to different working environments and responsibilities., Experienced working with multicultural teams and supporting colleagues and management., Strong understanding of day-to-day workplace operations, safety, organisation, and customer service.
Professional Highlights
40+ years of professional work experience
Extensive international experience across India, the UAE, and the UK
Experience with major international logistics and distribution companies
Long-term experience in administration and operations
More than 15 years of experience as a Camp Boss
Strong hospitality and customer-facing experience
Experienced in front desk, guest relations, security assistance, and valet support
Comfortable working with people from diverse cultures and backgrounds
Reliable, hardworking, adaptable, and responsible
Timeline
Security Assistance | Front Desk | Guest Engagement | Valet Assistance
Administrative Assistance, Front Desk Receptionist at KNUST IDL, Southern ZoneAdministrative Assistance, Front Desk Receptionist at KNUST IDL, Southern Zone