Anthony Bizzell
Falling Waters,WV
Summary
Resourceful Lead Service Technician known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and customer service management. Excel at communication, leadership, and problem-solving to ensure seamless operations and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Service Technician
TNT Services Group
Frederick , MD
08.2019 - Current
- Maintain builder home sites
- Keeping track of van inventory
- Oversee technicians under me
- Restock inventory for job specific sites
- Identified, diagnosed, and resolved complex customer service issues.
- Monitored safety regulations to ensure compliance with industry standards.
- Ensured that all service requests were completed within established timeframes.
- Maintained accurate records of inventory levels and order history.
- Created detailed reports documenting service activities for management review.
- Trained new technicians on company policies, procedures, and protocols.
Warehouse\parts Personnel
carter cat
Myersville, MD
10.2017 - 08.2019
- Processed orders by picking products from shelves within the warehouse.
- Inspected material handling equipment for defects prior to use.
- Received incoming shipments and checked contents against purchase orders.
- Collaborated with team members to complete tasks efficiently and accurately.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Loaded or unloaded shipments on trucks.
- Staged goods in loading dock area.
- Stored material by moving to appropriate area in warehouse.
Drywall Helper
capital building supply
Hagerstown, MD
12.2014 - 10.2017
- Organized warehouse area to ensure efficient workflow processes.
- Received and unpacked drywall shipments, verifying accuracy of delivered items.
- Trained new employees in proper stocking techniques and safety protocols.
- Assisted other departments during peak times as needed.
- Conducted regular inspections of equipment used in the warehouse to ensure they are functioning properly.
- Assisted in loading customer orders onto delivery trucks.
- Maintained a safe working environment by adhering to safety regulations and protocols.
- Maintained an accurate count of all stock on hand at the beginning and end of each shift.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Education
High School Diploma -
Williamsport High School
Williamsport, MD06-2014
Not Complete - Automotive Collision
Washington County Technical High
Hagerstown, MD04-2013
Skills
- Fall protection
- First aid and CPR
- Window installation expertise
- Project estimation
- Skylight installation
- Sealant application
- Window treatments installation
- Insulation installation
- Building code compliance
- Hardware installation
- Window safety features
- Power tools operation
- Window tinting
- Framing adjustments
- Measurement accuracy
- Emergency exit windows
- Blueprints interpretation
- Damage assessment
- Window removal techniques
- Window repair
- Structural integrity maintenance
- Glass cutting proficiency
- Commercial window experience
- Window cleaning
- Worksite cleanup
- Egress window installation
- Glazing techniques mastery
- Safety protocol adherence
- Training new technicians
- Residential window experience
- Active listening
- Training & Development
- Time management
- Multitasking
- Conflict resolution
- Written communication
- Dependable and responsible
- Organization and time management
- Customer service
- Shipment unpacking
- Loading and unloading
- Truck processing
- Shipping and receiving
- Pick-list processing
- Picking and packing
- Materials handling and transport
- Safe forklift operation
- Truck loading and unloading
- Shipment receiving
- Railroad car loading
- Adherence to procedures
- Quality control
- Workplace cleanliness
- Pallet jack operation
Affiliations
- fishing
- hunting
- carpentry
- spending time with family
Certification
- cpr
- fall protection
- forklift
Languages
English
Professional
References
References available upon request.
Timeline
Lead Service Technician
TNT Services Group
08.2019 - Current
Warehouse\parts Personnel
carter cat
10.2017 - 08.2019
Drywall Helper
capital building supply
12.2014 - 10.2017
High School Diploma -
Williamsport High School
Not Complete - Automotive Collision
Washington County Technical High