Dynamic professional with a strong background in facility management and staff training. Skilled in effective communication and time management, driving operational excellence and exceptional guest satisfaction.
Overview
6
6
years of professional experience
Work History
House Manager
Odyssey Cinemas
Fond du Lac
02.2020 - 06.2026
Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Organized and maintained household inventory records, including supplies and equipment.
Developed management systems streamlining daily operations in the house.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Ensured compliance with local health and safety regulations at the residence.
Coordinated staff schedules to ensure efficient workflow and coverage.
Delegated work to staff, setting priorities and goals.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Trained new staff on operational procedures and customer service standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Monitored supply levels and requested new items to maintain completion daily cleaning tasks.
Conducted regular facility inspections, ensuring cleanliness and timely maintenance.
Collaborated with management on event planning and special screenings.
Oversaw customer service interactions, fostering positive guest experiences.
Explained goals and expectations required of trainees.
Swept and damp-mopped private stairways and hallways.
Assisted in inventory management of concessions and supplies.
Managed daily operations of cinema facilities and services.
Cart Attendent
Menards
Fond du Lac
04.2021 - 07.2021
Collected shopping carts from parking lot and store entrances.
Organized carts for efficient retrieval and use.
Assisted customers with cart loading and unloading.
Provided friendly assistance to enhance customer satisfaction.