Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Cherie Moss

Regard Recovery
1
Language
1
Certification
9
years of professional experience

Detail-oriented House Manager with expertise in facility management and team collaboration. Enhanced household operations and financial efficiency to improve satisfaction. Experienced in overseeing day-to-day operations, driving effective teamwork, and resolving conflicts to achieve operational goals.

Work History

House Manager

3 Years 11 Months
Regard Recovery | 08.2022 - Current
  • Managed scheduling and coordination of staff to optimize program efficiency.
  • Oversaw daily operations, ensuring compliance with safety and regulatory standards.
  • Implemented process improvements to streamline household management tasks.
  • Developed training materials for new hires, enhancing onboarding processes.
  • Facilitated communication between residents and support staff to resolve issues promptly.
  • Conducted regular assessments of resident needs, tailoring services accordingly.
  • Maintained inventory of supplies, ensuring timely procurement and availability.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for patients and staff at all times.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Oversaw budget to manage expenditures and control costs.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both patients and staff.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • I was on call every six weeks to manage any problems that happened after hours.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.

Assembly Line Worker

1 Year
Pink Lilly | 08.2021 - 08.2022
  • Operated machinery to assemble products efficiently and accurately.
  • Inspected finished goods for quality assurance and compliance with standards.
  • Collaborated with team members to optimize assembly line processes.
  • Trained new employees on safety protocols and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency.
  • Maintained clean and organized workstations to promote safety and productivity.
  • Assisted in inventory management by tracking component availability and usage rates.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on the assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain a safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.

Shift Manager

3 Years 3 Months
McDonald's | 01.2018 - 04.2021
  • Supervised daily operations to ensure adherence to quality and service standards.
  • Coordinated staff schedules to optimize labor efficiency during peak hours.
  • Trained and mentored team members on customer service best practices.
  • Implemented inventory management processes to reduce waste and improve stock accuracy.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
  • Monitored food safety procedures to comply with health regulations and maintain cleanliness standards.
  • Led team meetings to foster communication and boost morale among staff members.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.

Education

GED

Marshall Co High School | Marshall County KY | 04-2004

Skills

Facility management
Household operations
Calendar management
Employee scheduling
Appointment coordination
Team collaboration
Staff training
Financial management
Expense management
Preventive Maintenance
Maintenance coordination
Maintenance and repair management
Facility oversight
Housekeeping
Quality service
Client support
Logistics coordination
Supply chain management
Nutritional planning
Emergency response
Safety management
Conflict resolution
Behavior modeling
Activity supervision
Facility inspections
Decision-making
Problem-solving
Exceptional organization
Clear communication
Language fluency
Guest relations

Certification

I am peer support certified.

Languages

English
Full Professional

Timeline

House Manager

Regard Recovery
08.2022 - CurrentRead More

Assembly Line Worker

Pink Lilly
08.2021 - 08.2022Read More

Shift Manager

McDonald's
01.2018 - 04.2021Read More

Marshall Co High School

GED
Read More
Cherie Moss