Anthony Booker
Philadelphia,PA
Summary
Proven track record in enhancing customer satisfaction through efficient route planning and timely deliveries, notably with Amazon. Excelled in high-stress situations, leveraging strong problem-solving and teamwork skills. Demonstrated expertise in safe driving and exceptional customer service, contributing to a dependable and collaborative work environment. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Amazon
03.2023 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Associate/ Delivery Driver
Advanced Auto Parts
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
RoadSafe Flagger
RoadSafe Traffic Systems
08.2021 - 09.2022
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
Street Worker/ Youth Violence Reduction Program
PAAN
10.2005 - 01.2007
- Supported vulnerable populations by providing referrals to social service agencies and advocating on their behalf when needed.
- Facilitated coordination between various city departments for streamlined response to community needs and concerns.
- Maintained accurate records of daily activities, incidents encountered, and actions taken for future reference and accountability purposes.
- Conducted assessments of public spaces for accessibility and safety, recommending improvements as necessary.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Education
Diploma - General
Roxborough High School
Philadelphia, PASkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Problem-Solving
- Safe Driving
Timeline
Delivery Driver
Amazon
03.2023 - 11.2023
Sales Associate/ Delivery Driver
Advanced Auto Parts
10.2022 - 05.2023
RoadSafe Flagger
RoadSafe Traffic Systems
08.2021 - 09.2022
Street Worker/ Youth Violence Reduction Program
PAAN
10.2005 - 01.2007
Diploma - General
Roxborough High School