Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
DeliveryDriver

Anthony Brown

Philadelphia,PA

Summary

Dynamic delivery driver with a clean driving record and a positive attitude, recognized at Amazon for enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and effective communication, I consistently ensured safe transport of goods while fostering strong relationships with clients, leading to increased repeat business.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
10.2021 - Current
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Delivery Driver

JESS CRATE
09.2022 - 12.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Cook Operator

HUNGRY SAVAGES
08.2022 - 09.2023
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Performed routine fry-ups to monitor product color and quality and meet corporate standards.
  • Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
  • Cleaned static product build-up outside of fryer during breaks in line-flow and when instructed.

Caretaker

E I FOR SUCCESS
05.2019 - 03.2020
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05-2020

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • GPS operation
  • Vehicle cleaning and maintenance
  • Forklift operation
  • Shipping and packaging
  • Cargo handling
  • Dispatch communication
  • DOT compliance

Accomplishments

  • Resolved product issue through consumer testing.
  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Initiated new routes that reduced delivery time by 65%.

Timeline

Delivery Driver

JESS CRATE
09.2022 - 12.2024

Cook Operator

HUNGRY SAVAGES
08.2022 - 09.2023

Delivery Driver

Amazon
10.2021 - Current

Caretaker

E I FOR SUCCESS
05.2019 - 03.2020

High School Diploma -

Penn Foster Career School
Anthony Brown