Anthony Carretino
San Bernardino,CA
Summary
Positive minded individual who is always looking to learn new things. Very passionate in helping others with a lot of experience in hospitality. Communicates very well with others and always willing to go above and beyond.
Overview
5
5
years of professional experience
Work History
Host
Olive Garden Restaurant
09.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Sales Associate
Champs Sports
01.2019 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Nursing
San Bernardino Valley College
San Bernardino, CANo Degree - Nursing
California State University, San Bernardino
San Bernardino, CASkills
- Team Collaboration
- Detail Oriented
- Exceptional Communication
- Customer Service
- Adaptable to Change
- Effective Time Management
- Problem Solving Abilities
- Decision Making
- Organizational Skills
- Active Listening
- Team Player Mentality
- Positive Attitude
Timeline
Host
Olive Garden Restaurant
09.2023 - Current
Sales Associate
Champs Sports
01.2019 - 03.2022
No Degree - Nursing
San Bernardino Valley College
No Degree - Nursing
California State University, San Bernardino