Detail-oriented professional with a strong background in automotive repair. Expertise in workflow management, team training, and inventory oversight, committed to optimizing shop operations and delivering high-quality service.
Overview
25
25
years of professional experience
Work History
Lead Automotive Technician
LSD MOTORSPORTS
Cypress
09.2021 - 04.2026
Diagnosed complex automotive issues using advanced diagnostic tools and equipment.
Led team in performing routine maintenance and repairs on various vehicle types.
Mentored junior technicians on best practices and safety protocols in automotive service.
Streamlined repair workflows to improve overall shop productivity.
Managed inventory of parts and supplies to maintain optimal operational efficiency.
Communicated technical information clearly to customers regarding service recommendations.
Repaired or replaced worn components including brakes, steering systems, transmissions, engines and suspension systems.
Ordered necessary replacement parts from suppliers.
Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
Trained new technicians on proper use of tools and techniques for diagnosing problems in automobiles.
Inspected vehicles for necessary repairs or safety issues.
Diagnosed and troubleshot mechanical and electrical issues in vehicles.
Performed preventive maintenance services such as oil changes, lubrications and tune-ups.
Kept accurate records of completed work orders using computer software programs.
Provided customers with estimates of repair costs prior to beginning any work.
Utilized specialized tools such as diagnostic equipment, lifts and air compressors when completing automotive repairs.
Analyzed test results to diagnose malfunctions in vehicle engine performance.
Communicated effectively with customers regarding their concerns about their vehicle's performance.
Reviewed daily assignments with team members to ensure accuracy of work being performed.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Monitored shop equipment to maintain safe working condition.
Conducted routine servicing on fuel, electrical and cooling systems.
Evaluated, repaired and aligned vehicle suspensions.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Explained troubleshooting diagnosis to customers, detailing proposed repair plans and costs.
Tested engine, safety and combustion control standards to comply with state vehicle requirements.
Welded, soldered and fabricated parts to complete skilled services.
Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Conducted test drives before and after repair services.
Repaired, replaced and adjusted brakes.
Removed old oil, replaced filters, and added correct amounts of fluids.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Completed standard inspections to assess wear and damage to vehicles.
Reviewed work orders and discussed with supervisors.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Sr. Ast Mgr.
Smart And Final
Commerce
08.2001 - 08.2021
Supervised daily store operations and maintained high standards of customer service.
Managed inventory levels to align product availability with customer demand, minimizing waste.
Implemented merchandising strategies to enhance product visibility and sales.
Coordinated staff schedules to maximize coverage and efficiency during peak hours.
Trained and mentored staff on product knowledge and store policies.
Coached, mentored and trained team members in order to improve their job performance.
Trained employees on additional job positions to maintain coverage of roles.
Resolved customer complaints efficiently to maintain satisfaction and loyalty.
Enforced customer service standards and resolved customer problems to uphold quality service.
Monitored staff performance and addressed issues.
Conducted regular inspections to ensure compliance with safety regulations and cleanliness standards.
Provided leadership during times of organizational change or crisis situations.
Delegated tasks to associates according to their skill levels to enhance team performance.
Developed and implemented strategies that enhanced customer satisfaction and fostered loyalty.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Ensured compliance with industry regulations and company policies.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.