Dagoberto Garcia II
Tires Plus
Orlando ,Florida
2
Languages
15
years of professional experience
Dedicated lead automotive technician with a track record of supervising teams to ensure quality standards and workflow efficiency. Expertise in problem-solving, customer service, and process improvement, contributing to reduced wait times and increased service reliability.
Work History
Lead Automotive Technician
7 Years 11 Months- Diagnosed and repaired automotive systems, enhancing vehicle performance and safety.
- Supervised team of technicians, ensuring adherence to quality standards and workflow efficiency.
- Implemented preventive maintenance schedules, reducing customer wait times and increasing service reliability.
- Trained new technicians on best practices for diagnostics and repair procedures.
Sales Representative Team Leader
3 Years 1 Month- Led team to consistently achieve sales targets through effective training and motivation strategies.
- Developed and implemented sales processes that improved overall team performance and customer satisfaction.
- Conducted regular performance evaluations to identify areas for improvement and foster professional growth among team members.
- Collaborated with marketing teams to align promotional strategies with sales goals, enhancing outreach efforts.
Senior Automotive Technician
1 Year 5 Months- Diagnosed complex automotive issues using advanced diagnostic equipment and tools.
- Led team of technicians in efficient vehicle repair and maintenance operations.
- Mentored junior technicians, enhancing skill sets and promoting best practices.
- Streamlined workflow processes to improve service turnaround times and customer satisfaction.
Hostess/Server
1 Year 1 Month- Greeted and seated guests, ensuring prompt service and exceptional dining experiences.
- Managed reservation systems to optimize table turnover and guest satisfaction.
- Collaborated with kitchen staff to expedite food preparation and delivery during peak hours.
- Trained new team members on menu offerings and customer service best practices.
Education
GED
Automotive Technology And Engineering - Automotive Technician And Engineering
Automotive Desiel Technology - Diesel Engines And Technology
Skills
Brake systems
Tire services
Computer skills
Engine repair
Drivetrain repair
Suspension systems
Advanced diagnostics
Vehicle inspections
Exhaust systems
Steering systems
Automotive electronics
Fuel systems
Emissions control
Maintenance scheduling
Electrical systems
Hybrid systems
HVAC systems
Transmission repair
Preventative maintenance
Strong work ethic
Customer service
Changing tires
Changing oil
Problem-solving
Time management
Hand and power tools
Attention to detail
Multitasking and organization
Replacing parts
Replacing filters
Parts replacement
Troubleshooting skills
Preventive maintenance services
Team collaboration
Electrical experience
Safety protocols and procedures
Transmissions
Verbal and written communication
Safety awareness
Valid Driver's license
Brake systems understanding
Heavy lifting
Engine rebuilds
Installing equipment
Heating and air conditioning
Relationship building
Inspecting vehicles
Customer relations
Flexible schedule
Quality assurance
Issue resolution
Preventive Maintenance
Physical stamina
Managing parts
Vehicle maintenance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Lead Automotive Technician
Tires Plus
02.2018 - 01.2026Read More
Sales Representative Team Leader
True Green Lawn Care
11.2014 - 12.2017Read More
Senior Automotive Technician
Midas Total Car Care
08.2012 - 01.2014Read More
Hostess/Server
Outback Steakhouse
06.2011 - 07.2012Read More
Eustis High School
GED
Read More
Universal Technical Institute
Automotive Technology And Engineering from Automotive Technician And Engineering
Read More
Lake Technical Institute
Automotive Desiel Technology from Diesel Engines And Technology
Read More