Monie Sylvester Nwungang
Clinton,MD
Summary
Experienced Lead Automotive Technician with comprehensive background in vehicle diagnostics, maintenance and repair. Strengths lie in leadership skills, problem-solving abilities, technical knowledge of various automobile brands and models. Previous roles have seen significant improvement in workshop efficiency and customer satisfaction ratings due to strong diagnostic capabilities and commitment to high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Lead Automotive Technician
Penske Truck Leasing
Jesup, MD
10.2020 - Current
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Repaired or replaced damaged body parts of vehicles according to manufacturer specifications.
- Welded, soldered and fabricated parts to complete skilled services.
- Supervised activities of junior technicians throughout the day ensuring quality standards are met.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Repaired, replaced and adjusted brakes.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Monitored shop equipment to maintain safe working condition.
- Reviewed daily assignments with team members to ensure accuracy of work being performed.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Kept detailed records of repairs, labor involved and parts used.
- Attended seminars and workshops related to automotive technology advancements in order to stay up-to-date on industry trends.
- Reviewed work orders and discussed with supervisors.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Performed preventive maintenance services such as oil changes, lubrications and tune-ups.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Communicated effectively with customers regarding their concerns about their vehicle's performance.
- Trained new technicians on proper use of tools and techniques for diagnosing problems in automobiles.
- Maintained certifications and completed training on systems and components.
- Repaired or replaced worn components including brakes, steering systems, transmissions, engines and suspension systems.
- Completed standard inspections to assess wear and damage to vehicles.
- Utilized specialized tools such as diagnostic equipment, lifts and air compressors when completing automotive repairs.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Conducted test drives before and after repair services.
- Diagnosed and troubleshot mechanical and electrical issues in vehicles.
- Kept accurate records of completed work orders using computer software programs.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Provided technical guidance to junior technicians on complex repair tasks.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Estimated costs of vehicle repair.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Inspected vehicles for necessary repairs or safety issues.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collision Repair Technician
Penske Truck Leasing
Jesup
10.2020 - Current
- Ordered and utilized protective equipment and respirators to promote workplace safety.
- Calibrated and realigned advanced driver-assistance systems (ADAS).
- Maintained a clean and safe work environment by adhering to all safety protocols.
- Documented details of repair work performed on each vehicle in a computer system.
- Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
- Implemented vehicle structure expertise to effectively remove and replace damaged components.
- Performed dent removal using appropriate tools and techniques.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Cleaned, sanded, buffed, and primed surfaces to prepare them for painting.
- Inspected vehicle bodies for damage caused by collision or other incidents before performing repairs .
- Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
- Removed upholstery, accessories, electrical window-and-seat-operating equipment and trim to gain access to vehicle body and fenders.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Inspected vehicles prior to delivery to ensure quality control standards were met.
- Adjusted alignment of wheels with special wheel alignment machines when needed.
- Followed safety procedures and used protective gear.
- Performed accurate and detailed assessments of damaged vehicles to determine repair needs.
- Operated hot-air welding guns and immersive hot water baths to soften plastic panels for installation.
- Operated presses to realign structural components with various levels of damage.
- Repaired or replaced parts such as bumpers, fenders, doors, windows, frames, radiators, grills, headlights.
- Documented repair processes and completed work orders.
- Prepared and applied body fillers to repair minor damages.
- Used buffing tools to repair dents on vehicle doors and panels.
- Applied primers and sealers prior to painting in order to ensure proper adhesion of the finish coat.
- Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
- Utilized welding techniques when necessary to reattach structural components of vehicles.
- Diagnosed problems related to electric systems including wiring harnesses and connectors.
- Welded broken parts and filled in dents to create smooth vehicle bodies.
- Installed new or repaired parts using hand tools or power tools as required.
- Conducted quality inspections on completed repairs.
- Attended advanced training classes to learn new skills and earn certifications for auto body work.
- Performed diagnostic tests on vehicles to detect issues and root causes.
- Installed and aligned vehicle body parts and panels.
- Assisted with windshield, window and light replacements.
- Used PDR (Paintless Dent Removal) techniques for minor dents and dings.
- Performed welding to repair vehicle frames and bodies.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Replaced defective mechanical parts such as switches and relays with new ones.
- Kept up-to-date with industry standards and new repair techniques.
- Monitored parts and materials storage area and maintained stock replenishment and organization.
- Inspected completed work for quality assurance purposes before returning the vehicle back to customers.
- Replaced damaged car fenders, grills and panels.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
- Removed dents with hammers, suction and skilled use of dolly blocks.
- Maintained cleanliness and orderliness in the work area.
- Ensured smoothness of vehicle surfaces through sanding and buffing.
- Filled depressions with body filler materials such as plastic resin putty.
- Tested fitted parts for proper fitment prior to final assembly.
- Liaised with customers to explain repairs and present estimates.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
Trade School
Lincoln Technical Institute
Columbia , MD
04.2020 - 04.2021
Tire and Lube Technician
Walmart
Clinton, MD
05.2017 - 09.2020
- Inflated tires correctly based on identified size and ply.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Completed paperwork accurately documenting parts used and labor hours required for each job.
- Inspected tire casings for defects holes and tears to determine needed repairs.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Checked fluids and maintenance-related parts and topped off or replaced.
- Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
- Prepared rims and wheel drums for reassembly by scraping, grinding or sandblasting.
- Inspected tires and checked tire pressure to ensure proper inflation levels.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Utilized rubber mallets and mechanical tire changers to separate tubed tires from wheels.
- Verified that repairs were completed correctly by performing road tests after service completion.
- Diagnosed issues with braking systems and suspension components.
- Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
- Rotated tires for customers to help improve wear patterns.
- Operated lifts in order to raise vehicle off ground for access underneath it.
- Balanced wheels using a computerized wheel balancer machine.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Maintained records of all work performed as well as all parts used during service repairs.
- Installed batteries, shock absorbers and exhaust systems.
- Tested batteries in order to determine their state of charge.
- Cleaned wheel wells of dirt and grime before installation of new tires.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
- Documented technical and system work performed for each vehicle on repair order.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Assisted customers by providing advice on the selection of appropriate new tires.
- Disposed of used oil filters properly in accordance with local regulations.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
- Counterweighted rims with consistent commendation for quality and efficiency.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
- Rotated tires and checked brakes on vehicles.
- Applied sealants or lubricants onto threads prior to installing lug nuts onto wheels.
- Repaired punctures and patched tubes as needed.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Drove to industrial sites to provide services or respond to emergency calls.
- Performed automotive preventive maintenance and inspected tires.
- Removed and remounted wheels onto different types of vehicles.
- Changed oil, transmission fluid and filters in vehicles.
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Inspected and prepared wheel drums and rims for reassembly.
- Used rubber cement to glue tire patches over ruptures in tire casings.
- Resolved customer complaints promptly in a professional manner.
- Ensured all safety protocols were followed while handling hazardous materials.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Completed tire rotations on diverse vehicle makes and models.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - Information And Computer Systems
Lincoln College of Technology
Columbia, MDSkills
- Steering systems
- HVAC systems
- Brake systems
- Electrical systems
- Transmission repair
- Computer skills
- Engine repair
- Tire services
- Automotive electronics
- Maintenance scheduling
- Exhaust systems
- Drivetrain repair
- Diesel engines
- Advanced diagnostics
- Hybrid systems
- Emissions control
- Fuel systems
- Suspension systems
- Preventative maintenance
- Vehicle inspections
References
References available upon request.
Timeline
Lead Automotive Technician
Penske Truck Leasing
10.2020 - Current
Collision Repair Technician
Penske Truck Leasing
10.2020 - Current
Trade School
Lincoln Technical Institute
04.2020 - 04.2021
Tire and Lube Technician
Walmart
05.2017 - 09.2020
Some College (No Degree) - Information And Computer Systems
Lincoln College of Technology