Anthony Champagne
Los Angeles,CA
Summary
Friendly and efficient employee devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Developed skills in fast-paced logistics environment, ready to transition into new field. Skilled in inventory management and efficient package processing. Focused on using attention to detail and organizational abilities to contribute to new opportunities.
Overview
3
3
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2023 - 11.2024
- Collaborated with team members to maintain a safe work environment
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Assisted in training new hires on safety protocols and operational procedures
- Utilized handheld scanners for tracking packages throughout processing stages
- Followed safety regulations to maintain safe work environment.
Customer Service Associate
Winn Dixie Supermarket
08.2021 - 11.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Education
High School Diploma -
Dunnellon High School
Dunnellon, FL06.2020
Skills
- Customer Service
- Organizational Skills
- Quality Assessment and Assurance
- Willing to Learn
- Critical Thinking
- POS Systems and Ordering Platforms
- Oracle EnterpriseOne
- Strong Analytical and Problem Solving Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Truck loading and unloading
- Pallet jack operation
Education and Training
other
Timeline
Package Handler
Fed Ex Ground
08.2023 - 11.2024
Customer Service Associate
Winn Dixie Supermarket
08.2021 - 11.2021
High School Diploma -
Dunnellon High School