Sabrina Rami
San Bernardino,CA
Summary
Dynamic Operations Manager with a proven track record at Farmer Brothers, excelling in team leadership and problem-solving. Enhanced performance outcomes by empowering staff and implementing effective inventory control measures. Recognized for driving operational efficiency and fostering a culture of accountability, resulting in improved service quality and customer satisfaction.
Overview
2023
2023
years of professional experience
Work History
Operations Manager
Farmer Brothers
- Oversaw daily operations, ensuring adherence to company policies and quality standards.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Assistant Manager
Old Navy
09.2020 - 08.2022
- Assisted in daily store operations, enhancing customer service experience and maintaining brand standards.
- Collaborated with team members to execute visual merchandising strategies, driving product engagement and sales.
- Managed inventory levels, ensuring accuracy and timely replenishment of stock on the sales floor.
- Trained and developed new staff on company policies, procedures, and customer service best practices.
- Oversaw daily operations to maintain store cleanliness and organization.
Order Picker
DHL Express
08.2018 - 08.2020
- Operated pallet jacks and forklifts to efficiently retrieve orders from designated locations.
- Selected and packed items accurately for timely shipment, ensuring adherence to quality standards.
- Conducted inventory checks regularly to maintain accurate stock levels and prevent discrepancies.
- Collaborated with team members to streamline workflow processes, enhancing operational efficiency.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Education
High School Diploma - Basic
Eisenhower High
Rialto, CA06.1992
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Goal setting
- Inventory control
Timeline
Assistant Manager
Old Navy
09.2020 - 08.2022
Order Picker
DHL Express
08.2018 - 08.2020
Operations Manager
Farmer Brothers
High School Diploma - Basic
Eisenhower High