Professional Summary
Overview
Work History
Education
Skills
Timeline

Anthony Chestnut

CJ Logistics
Cedar Hill,TX
9
years of professional experience

Resourceful customer service representative with a strong focus on enhancing efficiency and customer satisfaction. Proven ability to resolve inquiries swiftly and optimize workflow through collaboration and innovative process improvements.

Work History

Customer Service Representative

3 Years 6 Months
CJ Logistics | 08.2022 - 02.2026
  • Resolved customer inquiries efficiently through various communication channels, enhancing overall satisfaction.
  • Managed order processing and tracking using logistics software, ensuring timely deliveries.
  • Collaborated with cross-functional teams to address customer concerns and streamline operations effectively.
  • Implemented process improvements that reduced response times and increased service efficiency.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Order Picker

1 Year 9 Months
Eaton Corporation | 10.2020 - 07.2022
  • Operated material handling equipment to efficiently pick and transport orders within warehouse environment.
  • Ensured accurate order fulfillment by following detailed picking lists and verifying product specifications.
  • Collaborated with team members to streamline packaging processes, improving overall workflow efficiency.
  • Conducted regular inventory checks to maintain stock accuracy and minimize discrepancies in order processing.

Warehouse Assistant Supervisor

3 Years 5 Months
Tops Products | 04.2017 - 09.2020
  • Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
  • Supported continuous improvement efforts by participating in warehouse process analyses and recommending changes as needed.
  • Implemented process improvements that enhanced order accuracy and reduced processing time.
  • Coordinated inventory audits and reconciled discrepancies to maintain stock integrity.
  • Facilitated communication between departments to streamline shipping and receiving activities.

Education

High School Diploma

David W Carter | Dallas | 05-2009
  • Peer Assistance and Leader ship Member
  • President of Lambda Iota Theta Literary Society.

Skills

Customer service
Critical thinking
Data entry
Problem resolution
Supervisory experience
Time management
Order picking
Shipping and receiving
Logistics coordination
Microsoft outlook

Timeline

Customer Service Representative

CJ Logistics
08.2022 - 02.2026Read More

Order Picker

Eaton Corporation
10.2020 - 07.2022Read More

Warehouse Assistant Supervisor

Tops Products
04.2017 - 09.2020Read More

David W Carter

High School Diploma
Read More
Anthony Chestnut