Anthony Civitano
West Islip,NY
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in all types of industry. Offering extensive background in increasing profits, reducing costs and transforming customer service standards through research and implementation of innovative strategies.
Experienced in leading and supervising team of 150 employees. Determined and responsible Executive with a proven track record of success boosting efficiency and streamlining procedures.
Forward-thinking C-Level Executive with proven record of accomplishment in Beauty, Education & Non-for Profit and IT Industries. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaceted business approaches.
Overview
25
25
years of professional experience
Work History
Vice Chairman of the Board of Directors
Salon Professional Education Company
07.2023 - Current
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
- Formulated and executed strategic initiatives to improve product offerings.
- Cultivated company-wide culture of innovation and collaboration.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Devised and presented business plans and forecasts to board of directors.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Chief Operating Officer
Cyanna Education Services
10.2022 - 11.2023
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Developed quarterly business plans to evaluate cost projections.
- Evaluated employee and sales performance by analyzing and interpreting data and metrics.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw business-wide changes to modernize procedures and organization.
- Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.
- Directed technological improvements, reducing waste and business bottlenecks.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Chief Operating Officer
Windsor Concierge Medical Services
02.2021 - 09.2022
- Interviewed, supervised and motivated 25 plus staff members to achieve optimal productivity.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Interim Executive Director/Executive Board Member
American Association Of Cosmetology Schools
07.2005 - 02.2021
- Furthered brand awareness through Social Media and Industry Participation.
- Achieved under-budget and on-time project management to adhere to project goals.
- Interviewed, supervised and motivated 3 staff members plus outsourced vendors to achieve optimal productivity.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Met with clients to discuss membership campaign efficiency and presented illustrative reports, including 6 month roadmap performance metrics and analysis.
- Oversaw daily administrative operations, including membership, budget and Convention.
- Supported and supervised team of 13 Board member professionals.
- Spearheaded change management and strategic turnaround for company during significant restructuring, including reducing employees from 3 to an outsourced management company to cut losses by $ 250,000 annually.
- Orchestrated positive media coverage and stakeholder relations as public face of the American Association of Cosmetology Schools .
- Forecasted and directed effective management and financial control, eliminating over $200,000 in debt.
- Directed technological improvements, reducing waste and business bottlenecks.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Led team of 3 other leaders reporting to Board of Directors.
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
- Maintained 95% client retention in COVID
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
- Developed Social Media campaigns and used results to communicate organizational value and generate promotional web content.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility, resulting in positive cash flow and fundraising .
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email
- Aligned operations with client goals by automating Association Software Management systems .
- Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Oversaw business-wide changes to modernize procedures and organization.
- Created several fundraising opportunities for Government Relations Committee & Lobbyist.
- Oversight of the Associations Political Action Committee (PAC)
- Worked directly with public policy advisor/lobbyist with Senate, Congress, US Department of Education as well as several other federal agencies
Fractional Executive Director
New York State Beauty School Association
06.2005 - 08.2020
- Managed day to day business of association.
- Worked directly with New York State Department of Education, Department of State and other various oversight agencies within New York State Government.
- Collaborated with New York State Senators and Assembly members on NYS Law.
- Created annual convention and educational platform for licensed NYS Instructors.
- Recruited new school and associate members to association.
- Fundraised for initiatives and government relations work.
- Helped schools resolve compliance issues with Education Department and Accreditation.
Global Business Development Manager
Cengage Learning
11.2019 - 07.2020
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Owned all aspects of sales planning, development, and team and account management for entire global market excluding North America
- Communicated product quality and market comparisons by creating sales presentations.
- Identified opportunities for growth Globally
Co-Founder
Salonhq App
11.2015 - 07.2020
- Created digital solution for Distributors, Salons & Salon Clients to acquire Beauty products through Native IOS/Android app
- Co developed frictionless UI/UX for users
- Co developed roadmap of sprints for creation of app
- Co developed business strategy to gain distributors, salons and end users
Chief Executive Officer
Nexedgen
04.1999 - 03.2018
- Created and maintained the parent company (NEXEDGEN) to oversee the 8 School Locations owned in NYC, long Island & Florida
- Created growth strategy and retention plan for expansion of business through acquisitions of distressed schools
- Created and trained Department heads of each essential business category
- Created and trained staff on compliance systems
- Created and trained staff on curriculum
- Created and trained staff on Admissions and financial aid administration
- Created and trained staff on marketing and advertising
- Created and trained staff in HR
- Created and trained staff in AR/AP
- Created and trained staff on facilities management
- Elevated revenue from under 1 million to exceed over 15 million
Education
Bachelor of Science - Business
Dowling College
Oakdale, NY05.1992
Associate of Arts -
Learning Institute Of Beauty Sciences
New York, NY01.1992
Skills
- Financial Oversight
- Operational Oversight
- Planning and Execution
- Strategic Planning
- Build Revenue Streams
- Industry Expertise
- Strategic Alliance
- Executive Leadership
- Business Development
- Approachable and Outgoing
- Analytical and Critical Thinker
- Leadership and People Development
Additional Information
As a proven C-Level Executive I have enjoyed meeting and working with some amazing companies and individuals from all over the world. I live my life with passion and integrity and have always tried to impart that quality on all of the individuals I have met in my personal and professional life.
As an owner of for-profit companies I have always been driven by the elevation of my employees and vendors and making certain we all enjoy a work/life balance. Being a co-founder of a tech start up I have raised capital through demonstrating the void in a market that has shown the growth opportunity of 100X and the pathway to that expansion.
Leading, 501C3 & 501C6 Non profit Associations, has afforded me experience and strategies in fund raising for Non Profit groups that are cause driven and always mindful of the vision and drive needed to achieve the organizations goals in lobbying local, state & Federal governmental agencies to be inclusive and diverse in the opportunities they provide. I have led efforts in New York State to help create common sense law & regulation as well as help defeat nonsensical law & regulation.
In 2019 I was awarded the N.F. Cimaglia award, which is the highest award given in the Beauty Education Industry voted on by the community if past recipients. I have had the honor of Chairing 3 International Beauty Competitions in South Korea & Vietnam.
I am happily married to my amazing wife of 20 plus years. She is a Nurse Practitioner and we have 3 beautiful children. I love experiencing life to its fullest and enjoy traveling.
My Passion for work only holds a second seat to my family & my faith.
Timeline
Vice Chairman of the Board of Directors
Salon Professional Education Company
07.2023 - Current
Chief Operating Officer
Cyanna Education Services
10.2022 - 11.2023
Chief Operating Officer
Windsor Concierge Medical Services
02.2021 - 09.2022
Global Business Development Manager
Cengage Learning
11.2019 - 07.2020
Co-Founder
Salonhq App
11.2015 - 07.2020
Interim Executive Director/Executive Board Member
American Association Of Cosmetology Schools
07.2005 - 02.2021
Fractional Executive Director
New York State Beauty School Association
06.2005 - 08.2020
Chief Executive Officer
Nexedgen
04.1999 - 03.2018
Bachelor of Science - Business
Dowling College
Associate of Arts -
Learning Institute Of Beauty Sciences
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