Anthony Lee Clark
Technical Sales
San Jose,CA
Summary
Network Technician experienced in infrastructure design, installation and management in Data center environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting. Skilled at comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
Work History
Network Technician
Equinix Inc
San Jose, CA
11.2017 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Accepted tasks and documented status using ticketing system, time reports and email to 100+ Equinix customers.
- Identified and reported problem devices and replaced defective parts.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes leading to 99.99% "up" time.
Fiber Optics Field Technician
Advanced Data Communications
Lathrop, CA
10.2015 - 07.2017
- Conducted site surveys to validate customer's infrastructure deliverables in accordance to customer needs.
- Read blueprints and schematics to correctly place equipment.
- Prepared cost estimates and bid documents by studying customer requests for proposals and consulting with project managers.
- Planned layouts and ran 100's of miles of cable into buildings and through walls, attics and crawl spaces.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
Education
Associates in Technology - I.T., Structured Cabling Copper/fiber Systems
Bates Technical College
Tacoma, WA 09.2010 - 06.2013
Skills
Hardware Inventory Management
Networking Hardware Installation
Technical consulting
Field consulting
Lifecycle management
Industry Knowledge
Communication
Customer Relationships
Solution Design
Presentation Skills
Accomplishments
- Documented and strategized customer air-cooling issues through the Equinix Air-tight program which led to resolving overall customer air cooling efficiency.
- Surveyed and documented Equinix IDF infrastructure for capacity which led to future design builds.
- Continued to achieve Equinix customer ticket efficiency by completing customer "Smart hands" tickets with accuracy and efficiency.
- Resolved customer product issues through customer scheduled maintenance tickets.
- Worked with team Engineers to Upgrade our Equinix facility to 5G wireless application protocol devices. This included switches, routers and hubs for connectivity.
- Collaborated with Equinix team Technicians in the development of cage layouts and design to Sales Engineer specifics.
Certification
CompTIA Security+
Timeline
Network Technician
Equinix Inc
11.2017 - Current
Fiber Optics Field Technician
Advanced Data Communications
10.2015 - 07.2017
Associates in Technology - I.T., Structured Cabling Copper/fiber Systems
Bates Technical College
09.2010 - 06.2013