Anthony Clark
Madison,WI
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Burger King. Excelled in complex problem-solving and time management, boosting efficiency and service quality. Skilled in verbal and written communication, adept at fostering professional relationships. Continuously improved culinary skills, contributing to dynamic menu adaptation and team agility.
Overview
10
10
years of professional experience
Work History
Manger
Burger KIng
Madison, Wi
01.2016 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Garde Manger Cook
Goodman Community Center
Madison, WI
01.2013 - 12.2015
- Adapted quickly to changing menu requirements based on customer preferences or ingredient availability issues.
- Mastered various knife skills for precise cutting and preparation of fruits, vegetables, and meats.
- Collaborated with team members to expedite orders accurately and promptly, ensuring customer satisfaction.
- Kept up with industry trends by attending culinary workshops and conferences, incorporating new techniques into daily practices for continuous improvement.
Education
BBA - Human Resources Management
University of California - Los Angeles
Los Angeles, CA06.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manger
Burger KIng
01.2016 - 12.2022
Garde Manger Cook
Goodman Community Center
01.2013 - 12.2015
BBA - Human Resources Management
University of California - Los Angeles