Detail-oriented Plant Maintenance Supervisor with expertise in equipment maintenance, safety compliance, and repair coordination. Proven ability to enhance operational efficiency and manage teams effectively.
Overview
21
21
years of professional experience
Work History
Plant Maintenance Supervisor
Charter Communications, Spectrum
Rochester, New York
06.2025 - Current
Conducted regular inspections to identify maintenance needs and ensure equipment reliability.
Coordinated repairs and troubleshooting for plant equipment to minimize downtime.
Trained personnel on equipment operation, safety protocols, and specialized tools usage.
Managed a team of 11 maintenance technicians to optimize workflow and productivity.
Monitored inventory levels of maintenance supplies, ensuring availability of necessary parts.
Provided technical guidance to junior staff members, fostering skill development.
Reviewed service requests from operators to prioritize and delegate tasks effectively.
Maintence Technician,1,11, III
Charter Communications, Spectrum
Rochester , NY
02.2020 - 06.2025
Worked successfully with group of coworkers to accomplish goals and address issues related to Plant, Hub, Products and Services.
Contributed innovative ideas and solutions to enhance team performance and outcomes during The High Split Upgrade.
Completed routine maintenance and repair.
Utilized various software and tools to streamline processes and optimize performance, Pathtrac, Lighthouse, TQA, Continuity and Print Map Design.
Installed new components or replaced defective parts to restore functionality.
Routinely inspected equipment for Safety and maintenance needs.
Utilized a variety of hand tools including digging tools, wrenches, screwdrivers, pliers, cutters, drills and drivers.
Coordinated repair and maintenance plans with co-workers and supervisors with plant related issues
Assisted in the disaster recovery for critical infrastructure components when traveling to Texas and Surrounding areas of New york.
TQA Field Technician
Charter Communications, Spectrum
Rochester, New York
01.2017 - 02.2020
Installed and repaired cable services for residential and commercial clients.
Diagnosed technical issues utilizing advanced testing equipment and tools.
Collaborated with team members to troubleshoot service interruptions effectively.
Educated customers on system features and proper usage techniques.
Maintained accurate records of service calls and completed work orders.
Ensured compliance with safety standards during installations and field operations.
Responded swiftly to emergency situations requiring immediate attention.
Performed preventative maintenance on equipment to ensure optimal performance.
Lead Technician
Charter Communications, Spectrum
Rochester, New York
01.2015 - 01.2017
Supervised installation of communication services for residential and business customers.
Trained technicians on equipment handling and safety protocols.
Coordinated team schedules to enhance service delivery efficiency.
Diagnosed and resolved technical issues with cable and internet services.
Conducted quality inspections on installations and repairs by team members.
Collaborated with customer service teams to effectively address client concerns.
Managed daily operations, delegated tasks, and implemented workflow optimization strategies.
Recommended corrective actions to improve product reliability.
Installation and Service Technician,1,11,111,1111
Time Warner Cable
Rochester, NY
01.2005 - 01.2015
Installed cable and internet services for residential and commercial customers.
Diagnosed technical issues with cable equipment and network connectivity.
Utilized diagnostic tools to troubleshoot and resolve service issues promptly.
Provided on-site customer support, educating clients on service features.
Maintained accurate records of installations and service calls for compliance.
Led junior technicians, ensuring quality control and adherence to best practices.
Identified upgrade opportunities based on customer needs to enhance offerings.
Participated in training sessions to improve installation techniques and skills.
Education
High School Diploma -
Livonia Junior-Senor High School
Livonia, NY
06-1998
Passing -
NCTI
Rochester, NY
Skills
Equipment maintenance
Routine inspection
Repair coordination
Software utilization
Component installation
Safety compliance
Affiliations
I enjoy Spending time with my Family, We have 2 Golden Retrievers that we absolutely Adore. Some of the best times have been spent in my wood yard splitting firewood with Tracy who is very supportive with everything I do. We also have several Chickens and Enjoy being outside having camp fires and working in our Gardens.
National Field Support Representative III at Charter Communications, SpectrumNational Field Support Representative III at Charter Communications, Spectrum